Adoptions Inc.Org. (AIO)is a not-for-profit organization that facilitates adoptions of both domestic and international children. Since it opened, it has facilitated many adoptions of both Canadian born and International born children. Which of the following statements is true?
A)Because AIO is a not-for-profit organization, it cannot use the balanced scorecard effectively
B)AIO's balanced scorecard may include more than four perspectives
C)AIO's balanced scorecard should include only financial, customer, internal business, and learning and growth perspectives
D)Financial measures are irrelevant in AIO's balanced scorecard because it is a not-for-profit organization

Question

Quizplus · Accepted Answer

AIO's balanced scorecard may include more than four perspectives, as not-for-profit organizations can also focus on other perspectives such as social impact, donor satisfaction, and employee satisfaction. Therefore, option B is true while the other options are incorrect.