The balanced scorecard approach has been criticized for not capturing core values related to:
A)Relations with regulators or approaches to the environment
B)Customer satisfaction
C)Shareholder returns
D)Employee attitudes

Question

Quizplus · Accepted Answer

The balanced scorecard approach has been criticized for not capturing core values related to relations with regulators or approaches to the environment. The balanced scorecard typically focuses on financial and operational metrics, while ignoring issues related to social responsibility or sustainability. Therefore, companies that prioritize ethical behavior and environmental sustainability may need to supplement the balanced scorecard with additional measurements and evaluation criteria.

The Balanced Scorecard Approach Has Been Criticized for Not Capturing