Which of the Following Statements About Social Media Is Not

Which of the following statements about social media is not true?

A) Consumers use social media to share only positive experiences with brands.
B) Social media democratises messages because consumers can shape brand meanings.
C) Social media's limitations include clutter,privacy issues and complex or confusing messages.
D) Marketers can use their brand ambassadors to spread positive messages on social media.
E) Social media provides opportunities for interactions with consumers via text and hyperlinking.