Which of the following dimensions are used by consumers to evaluate e-service quality?

Name: Which of the following dimensions are used by consumers to evaluate e-service quality?
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Consumers use all of the above dimensions to evaluate e-service quality, including reliability (consistency and accuracy of service), fulfilment (delivery of promised service), efficiency (speed of service), and privacy (confidentiality and security of personal information).

Which of the Following Dimensions Are Used by Consumers to Evaluate