Significant differences between the "traditional view" of quality and the emerging "quality-based view" relate to which of the following?
A) quality production,inspections,causes of defects,standards,purchasing,and customer focus.
B) financial,internal business process,learning and growth,customer.
C) total quality,smooth production flow,purchasing quality materials,well trained and flexible workforce,short customer-response times,backlog of orders.
D) prevention costs,appraisal costs,internal failure costs,and external failure costs.
Correct Answer:
Verified
Q2: Which of the following is not an
Q3: The ISO 14000 focuses on communicating the
Q4: Which of the following statements is true?
A)As
Q5: Which of the following is a measure
Q6: The quality based view states that the
Q7: Which of the following statements best describes
Q8: The quality based view
A)holds that high quality
Q9: Concerning cost,which of the following is/are true?
A)Lowering
Q10: When is a company is engaging in
Q11: Many contracts require ISO 9000 certification.The ISO
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