Which of the following statements concerning quality is true?

Question

Quizplus · Accepted Answer

Quality should be designed into a product rather than being inspected into it. It should be a fundamental part of the product design and development process. Option A is incorrect because quality cannot be simply inspected into a product once it has been manufactured. Option C is incorrect because quality is a continuous process, and maintaining it requires constant effort. Finally, option D is also incorrect because quality does not only mean meeting management guidelines but also meeting customer needs and exceeding their expectations.

Which of the Following Statements Concerning Quality Is True