Which of the following represent two costs of controlling and improving quality?

Question

Quizplus · Accepted Answer

Prevention costs and appraisal costs are two costs of controlling and improving quality. Prevention costs are the costs associated with preventing defects from occurring, such as training and quality planning. Appraisal costs are the costs associated with evaluating products or services to ensure they meet quality standards, such as inspections and testing. Internal and external failure costs are the costs incurred when defects occur, such as rework and warranty claims, and are not costs associated with controlling and improving quality.

Which of the Following Represent Two Costs of Controlling and Improving