In horizontal organizations,the primary driver and measure of performance is customer satisfaction,not profits or stock appreciation.

Name: In horizontal organizations,the primary driver and measure of performance is customer satisfaction,not profits or stock appreciation.
Brand: Quizplus
Rating: 5.0 (33 reviews)

Question

Quizplus · Accepted Answer

In horizontal organizations, the focus is to meet the needs and expectations of the customers. Therefore, the primary driver and measure of performance is customer satisfaction rather than profits or stock appreciation.

In Horizontal Organizations,the Primary Driver and Measure of Performance Is