The accuracy of laboratory test results and phlebotomy techniques is monitored through the process of:

Question

Quizplus · Accepted Answer

Quality control (QC) is the process of monitoring and verifying the accuracy of laboratory test results and phlebotomy techniques through the use of control samples and performance evaluation programs. Continuous quality improvement (CQI), quality assurance (QA), and total quality management (TQM) are broader concepts that encompass various processes and strategies for improving healthcare quality, but do not specifically refer to the monitoring of laboratory test results and phlebotomy techniques.

The Accuracy of Laboratory Test Results and Phlebotomy Techniques Is