The process used by the laboratory to monitor the accuracy of phlebotomy techniques is called:

Question

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Quality Control (QC) is the process used by the laboratory to monitor the accuracy of phlebotomy techniques. QC involves the use of control samples, which are samples with known values that are used to ensure that testing procedures are producing accurate and reliable results. Continuous Quality Improvement (CQI) and Total Quality Management (TQM) are broader approaches to improving quality in all aspects of laboratory operations, while Quality Assurance (QA) involves ensuring that laboratory testing procedures meet regulatory and accrediting agency standards.

The Process Used by the Laboratory to Monitor the Accuracy