Question 1

The goal of _____ is to increase employees' interest in their jobs and allow them to learn more about different jobs in the company.

Accepted Answer

Job rotation involves moving employees through different positions in the company, giving them the opportunity to learn about different jobs and increase their interest in their work. Job enlargement involves adding tasks or responsibilities to an employee's current job, while job enrichment involves adding more meaningful or challenging tasks to a job. Job management is not a commonly used term in relation to employee development.

Question 2

The basic components of goal-setting theory include all of the following EXCEPT _____.

Accepted Answer

The basic components of goal-setting theory include goal difficulty, performance feedback, and goal acceptance. Time management is not typically considered a basic component of goal-setting theory.

Question 3

According to Maslow, the desire to feel valued and recognized by others is a(n) _____ need.

Accepted Answer

According to Maslow's hierarchy of needs, once physiological and safety needs are met, individuals seek the need for love and belonging, followed by the need for esteem, which includes the desire to feel valued and recognized by others. Only after these needs are met, can individuals move towards self-actualization. Therefore, the correct answer is D, esteem.

Question 4

According to the process of motivation, a need produces motivation which leads to _____.

Accepted Answer

According to the process of motivation, a need creates a state of tension or arousal which leads to goal-directed behavior in order to satisfy that need. Rewards and satisfaction may be outcomes of the behavior, but they are not what drives the motivation initially. Stress-directed behavior is not a typical result of motivation, as stress is often seen as a hindrance to achieving goals.

Question 5

According to Herzberg, which of the following job factors is essential to job satisfaction although they cannot motivate employees?

Accepted Answer

According to Herzberg's Two-Factor Theory, job factors that are essential to job satisfaction are called hygiene factors. These include factors such as job security, working conditions, and company policies. While these factors cannot motivate employees, their absence can lead to job dissatisfaction. Therefore, job security is the only option that is essential to job satisfaction but cannot motivate employees.

Question 6

Vroom's expectancy theory:

Accepted Answer

Vroom's expectancy theory describes how people evaluate the likelihood that their efforts will yield the results they want and the degree to which they desire those results, and how this evaluation influences their motivation to put in effort. This theory suggests that employees will be more motivated to work hard when they believe that their efforts will result in desired outcomes and when those outcomes are important to them.

Question 7

Emily, a sales representative, bought a cellular phone to use in case her car breaks down, while traveling between appointments. Which level of Maslow's need hierarchy is Emily addressing?

Accepted Answer

Emily's purchase of a cellular phone is meant to provide her with a sense of safety and security, particularly when she is traveling between appointments and may find herself stranded in case her car breaks down. This need for safety falls under the safety level of Maslow's hierarchy of needs.

Question 8

_____ is concerned with an individual's perception of fair and equitable treatment.

Accepted Answer

Equity theory is concerned with an individual's perception of fair and equitable treatment. This theory suggests that employees compare their own inputs and outcomes to those of their coworkers and expect fair treatment in exchange for their contributions to the organization. If a perceived imbalance is detected, employees may become demotivated and dissatisfied.

Question 9

Which of the following is NOT a key principle of management by objectives (MBO)?

Accepted Answer

Autocratic decision making is not a key principle of MBO. The other mentioned principles- specific objectives for each individual, performance evaluation and feedback, and specific time period to accomplish goals are all integral parts of the MBO process.

Question 10

Nina is the captain of her college basketball team. Her long-term goal is to be selected for the All American Women's basketball team. Nina is motivated by _____.

Accepted Answer

Nina's desire to be selected for the All American Women's basketball team is a long-term achievement that aligns with self-actualization needs, which is the highest level of motivation in Maslow's hierarchy of needs. Esteem needs (A) focus on gaining recognition from others, while social needs (B) focus on belongingness and social interactions. Physiological needs (D) are related to basic physiological necessities such as food, water, and shelter.

Question 11

The desire to be accepted by family, friends, and co-workers is what Maslow called _____ needs.

Accepted Answer

Social needs are the desire for acceptance, love, and belonging from relationships with others. Maslow identified five levels of human needs, with social needs being the third level. The physiological needs (A) are the most basic needs for survival, such as food and water. The esteem needs (B) involve the desire for self-esteem, achievement, recognition, status, and respect from others. Self-actualization needs (D) refer to the desire to achieve one's full potential and fulfill one's talents, creativity, and purpose in life.

Question 12

Robert's company contracted with a third-party external to provide technical and computer support. This is an example of _____.

Accepted Answer

Outsourcing refers to contracting a third-party to handle specific tasks or services that were previously performed within the organization. In this case, the company contracted with a third-party to provide technical and computer support.

Question 13

In the context of Maslow's hierarch of needs, who among the following is aiming at satisfying his or her employees' self-actualization needs?

Accepted Answer

Providing opportunities for employees to pursue management degrees is an example of an employer aiming to satisfy their employees' self-actualization needs, which is the highest level in Maslow's hierarchy of needs. This level represents the need for personal growth and fulfillment, which can be achieved through activities such as pursuing hobbies and interests or furthering one's education and career goals. Providing competitive salaries, health insurance benefits, and recognition for good performance are important, but they address lower level needs such as physiological, safety, and esteem needs respectively.

Question 14

An example of a job factor that is important to job satisfaction though it does not contribute directly to motivation is _____.

Accepted Answer

Company policy may not necessarily contribute directly to an employee's motivation, but it can greatly affect their job satisfaction. For example, if a company has strict policies that restrict flexibility or time off, employees may feel less satisfied even if they are motivated by other factors.

Question 15

Which of the following organizations is engaged in reshoring?

Accepted Answer

Helix Company bringing the technical support function back in-house signifies that they are engaging in reshoring, which is the practice of bringing back previously outsourced functions and jobs to the home country. Choices A, B, and C do not involve reshoring.

Question 16

According to Maslow, an individual gives first priority to satisfy his or her _____ need.

Accepted Answer

According to Maslow's hierarchy of needs, physiological needs such as food, water, and shelter are the most basic and fundamental needs that an individual must satisfy before progressing to higher-level needs such as safety, esteem, and self-actualization. Therefore, the first priority for an individual is to satisfy their physiological needs.

Question 17

Jane is the head chef in a restaurant and has decided to increase the number of tasks performed by the kitchen staff. The added tasks do not result in increased challenge or authority. Jane's efforts are called job _____.

Accepted Answer

The answer of Jane is the head chef in a...

Question 18

Which of the following tasks are NOT typically outsourced?

Accepted Answer

Core business activities are usually not outsourced as they are considered too strategic and critical to the company's success. Noncore business activities such as accounting and production are often outsourced to specialized firms to reduce costs and improve efficiency.

Question 19

Claudia announces to her staff that she intends to lower costs in their department by 5 percent. Which component of goal setting is indicated in this case?

Accepted Answer

The answer of Claudia announces to her staff that she...

Question 20

A key premise of Maslow's hierarchy of needs theory is that _____.

Accepted Answer

The correct statement that summarizes Maslow's hierarchy of needs theory is that people's needs are arranged in a hierarchy of importance. Maslow argued that there are five levels of needs, each of which must be met before an individual can progress upward. The levels are physiological, safety, love/belonging, esteem, and self-actualization. Self-actualization is the highest need level, and it can only be achieved once all other needs have been fulfilled.

Quiz 8: Human Resource Management: From Recruitment to Labor Relations