Lynn is trying to resolve a labour dispute. She listens to both sides and makes suggestions trying to get the parties to come to an agreement. Lynn is acting as an arbitrator.

Question

Quizplus · Accepted Answer

Lynn is acting as a mediator, not an arbitrator. Arbitration involves a neutral third party making a legally binding decision, while mediation involves a neutral third party facilitating communication and negotiation between the parties to reach a voluntary agreement.

Lynn Is Trying to Resolve a Labour Dispute