Question 1

Complete the following using the terms listed below.
-______ is the extent to which team members are attracted to the team and motivated to remain part of it.
A)low-context culture
B)affective conflict
C)performing stage
D)cross-functional team
E)noise
F)team norms
G)encoding
H)self-managed team
I)grapevine
J)norming stage
K)team diversity
L)virtual team
M)cognitive conflict
N)external communication
O)listening
P)communication
Q)team cohesiveness

Accepted Answer

Team cohesiveness refers to the attraction and motivation of team members to remain part of the team.

Question 2

Complete the following using the terms listed below.
-Standards of conduct shared by team members that guide their behaviour are called ______.
A)low-context culture
B)affective conflict
C)performing stage
D)cross-functional team
E)noise
F)team norms
G)encoding
H)self-managed team
I)grapevine
J)norming stage
K)team diversity
L)virtual team
M)cognitive conflict
N)external communication
O)listening
P)communication
Q)team cohesiveness

Accepted Answer

Team norms are the standards of conduct shared by team members that guide their behaviour.

Question 3

Complete the following using the terms listed below.
-The skill of receiving a message and interpreting its genuine meaning is ______.
A)low-context culture
B)affective conflict
C)performing stage
D)cross-functional team
E)noise
F)team norms
G)encoding
H)self-managed team
I)grapevine
J)norming stage
K)team diversity
L)virtual team
M)cognitive conflict
N)external communication
O)listening
P)communication
Q)team cohesiveness

Accepted Answer

The skill of receiving a message and interpreting its genuine meaning is referred to as listening.

Question 4

Complete the following using the terms listed below.
-______ are groups of geographically or organizationally dispersed co-workers who use a combination of telecommunications and information technologies to accomplish an organizational task.
A)low-context culture
B)affective conflict
C)performing stage
D)cross-functional team
E)noise
F)team norms
G)encoding
H)self-managed team
I)grapevine
J)norming stage
K)team diversity
L)virtual team
M)cognitive conflict
N)external communication
O)listening
P)communication
Q)team cohesiveness

Accepted Answer

Virtual teams are groups of geographically dispersed co-workers who use a combination of telecommunications and information technologies to accomplish an organizational task. Other choices such as cross-functional teams, self-managed teams, and team diversity also describe types of teams, but do not necessarily involve geographically dispersed co-workers or the use of telecommunications and information technologies.

Question 5

Complete the following using the terms listed below.
-During the ______, team members focus on solving problems and accomplishing tasks.
A)low-context culture
B)affective conflict
C)performing stage
D)cross-functional team
E)noise
F)team norms
G)encoding
H)self-managed team
I)grapevine
J)norming stage
K)team diversity
L)virtual team
M)cognitive conflict
N)external communication
O)listening
P)communication
Q)team cohesiveness

Accepted Answer

The performing stage is the stage in which team members focus on solving problems and accomplishing tasks.

Question 6

List three ways in which employers can empower employees.

Accepted Answer

The answer of List three ways in which employers can...

Question 7

Complete the following using the terms listed below.
-The ______ is an internal channel that informally passes information from unofficial sources.
A)low-context culture
B)affective conflict
C)performing stage
D)cross-functional team
E)noise
F)team norms
G)encoding
H)self-managed team
I)grapevine
J)norming stage
K)team diversity
L)virtual team
M)cognitive conflict
N)external communication
O)listening
P)communication
Q)team cohesiveness

Accepted Answer

The grapevine is an informal communication channel that spreads information through unofficial sources within an organization.

Question 8

Complete the following using the terms listed below.
-A group of workers who are empowered with the authority to decide how its members complete their daily tasks is called a(n) ______.
A)low-context culture
B)affective conflict
C)performing stage
D)cross-functional team
E)noise
F)team norms
G)encoding
H)self-managed team
I)grapevine
J)norming stage
K)team diversity
L)virtual team
M)cognitive conflict
N)external communication
O)listening
P)communication
Q)team cohesiveness

Accepted Answer

A self-managed team has the authority to make decisions regarding their daily tasks and work processes.

Question 9

Complete the following using the terms listed below.
-______ is some type of interference during the communication process that influences the transmission of messages and feedback.
A)low-context culture
B)affective conflict
C)performing stage
D)cross-functional team
E)noise
F)team norms
G)encoding
H)self-managed team
I)grapevine
J)norming stage
K)team diversity
L)virtual team
M)cognitive conflict
N)external communication
O)listening
P)communication
Q)team cohesiveness

Accepted Answer

Noise is any interference that affects the reception of a message or feedback during the communication process. This can include physical noise like loud machinery, as well as psychological noise like distractions or biases.

Question 10

Complete the following using the terms listed below.
-______ refers to the emotional reactions that can occur when disagreements become personal rather than professional.
A)low-context culture
B)affective conflict
C)performing stage
D)cross-functional team
E)noise
F)team norms
G)encoding
H)self-managed team
I)grapevine
J)norming stage
K)team diversity
L)virtual team
M)cognitive conflict
N)external communication
O)listening
P)communication
Q)team cohesiveness

Accepted Answer

Affective conflict refers to the emotional reactions that can occur when disagreements become personal rather than professional. Other choices like cognitive conflict or team diversity may contribute to affective conflict, but they do not fully encompass the definition.

Question 11

Explain the key differences between employee stock ownership plans and employee stock option plans.

Accepted Answer

The answer of Explain the key differences between employee stock...

Question 12

Complete the following using the terms listed below.
-In a(n) ______, communication relies on explicit written and verbal messages.
A)low-context culture
B)affective conflict
C)performing stage
D)cross-functional team
E)noise
F)team norms
G)encoding
H)self-managed team
I)grapevine
J)norming stage
K)team diversity
L)virtual team
M)cognitive conflict
N)external communication
O)listening
P)communication
Q)team cohesiveness

Accepted Answer

Low-context culture refers to a culture in which communication relies heavily on explicit written and verbal messages, as opposed to nonverbal cues and context.

Question 13

Complete the following using the terms listed below.
-The meaningful exchange of information through messages is called ______.
A)low-context culture
B)affective conflict
C)performing stage
D)cross-functional team
E)noise
F)team norms
G)encoding
H)self-managed team
I)grapevine
J)norming stage
K)team diversity
L)virtual team
M)cognitive conflict
N)external communication
O)listening
P)communication
Q)team cohesiveness

Accepted Answer

The meaningful exchange of information through messages is called communication.

Question 14

Complete the following using the terms listed below.
-A(n) ______ is a combination of workers from different functional areas; such as production, marketing, and finance.
A)low-context culture
B)affective conflict
C)performing stage
D)cross-functional team
E)noise
F)team norms
G)encoding
H)self-managed team
I)grapevine
J)norming stage
K)team diversity
L)virtual team
M)cognitive conflict
N)external communication
O)listening
P)communication
Q)team cohesiveness

Accepted Answer

Cross-functional teams are composed of individuals from different departments or functional areas within an organization. They are created to bring together diverse perspectives and expertise in order to solve complex problems or complete complex projects.

Question 15

Complete the following using the terms listed below.
-______ is a meaningful exchange of information through messages transmitted between an organization and its major audiences.
A)low-context culture
B)affective conflict
C)performing stage
D)cross-functional team
E)noise
F)team norms
G)encoding
H)self-managed team
I)grapevine
J)norming stage
K)team diversity
L)virtual team
M)cognitive conflict
N)external communication
O)listening
P)communication
Q)team cohesiveness

Accepted Answer

The answer of Complete the following using the terms listed...

Question 16

Complete the following using the terms listed below.
-______ a message means that the sender translates its meaning into understandable terms.
A)low-context culture
B)affective conflict
C)performing stage
D)cross-functional team
E)noise
F)team norms
G)encoding
H)self-managed team
I)grapevine
J)norming stage
K)team diversity
L)virtual team
M)cognitive conflict
N)external communication
O)listening
P)communication
Q)team cohesiveness

Accepted Answer

Encoding refers to the process of translating a message into understandable terms by the sender.

Question 17

Explain how the provision of a company's financial information to employees could result in empowerment.

Accepted Answer

The answer of Explain how the provision of a company's...

Question 18

Complete the following using the terms listed below.
-______ focuses on problem-related differences of opinion, and reconciling these differences to improve team performance.
A)low-context culture
B)affective conflict
C)performing stage
D)cross-functional team
E)noise
F)team norms
G)encoding
H)self-managed team
I)grapevine
J)norming stage
K)team diversity
L)virtual team
M)cognitive conflict
N)external communication
O)listening
P)communication
Q)team cohesiveness

Accepted Answer

Cognitive conflict refers to the type of conflict that focuses on problem-related differences of opinion. It is considered healthy and constructive for teams as it encourages critical thinking and helps improve team performance.

Question 19

Complete the following using the terms listed below.
-______ represents the variances in ability, experience, personality, or any other factor on a team.
A)low-context culture
B)affective conflict
C)performing stage
D)cross-functional team
E)noise
F)team norms
G)encoding
H)self-managed team
I)grapevine
J)norming stage
K)team diversity
L)virtual team
M)cognitive conflict
N)external communication
O)listening
P)communication
Q)team cohesiveness

Accepted Answer

Team diversity represents the variances in ability, experience, personality, or any other factor on a team.

Question 20

Complete the following using the terms listed below.
-During the ______, team members resolve differences, accept each other, and reach broad agreement about the roles of team leader and other participants.
A)low-context culture
B)affective conflict
C)performing stage
D)cross-functional team
E)noise
F)team norms
G)encoding
H)self-managed team
I)grapevine
J)norming stage
K)team diversity
L)virtual team
M)cognitive conflict
N)external communication
O)listening
P)communication
Q)team cohesiveness

Accepted Answer

The norming stage is characterized by the resolution of differences, acceptance of each other, and reaching broad agreement about roles within the team.

Quiz 9: Top Performance Through Empowerment, Teamwork, and Communication

Complete the following using the terms listed below. -______ is the extent to which team members are attracted to the team and motivated to remain part of it.

Complete the following using the terms listed below. -Standards of conduct shared by team members that guide their behaviour are called ______.

Complete the following using the terms listed below. -The skill of receiving a message and interpreting its genuine meaning is ______.

Complete the following using the terms listed below. -______ are groups of geographically or organizationally dispersed co-workers who use a combination of telecommunications and information technologies to accomplish an organizational task.

Complete the following using the terms listed below. -During the ______, team members focus on solving problems and accomplishing tasks.

List three ways in which employers can empower employees.

Complete the following using the terms listed below. -The ______ is an internal channel that informally passes information from unofficial sources.

Complete the following using the terms listed below. -A group of workers who are empowered with the authority to decide how its members complete their daily tasks is called a(n) ______.

Complete the following using the terms listed below. -______ is some type of interference during the communication process that influences the transmission of messages and feedback.

Complete the following using the terms listed below. -______ refers to the emotional reactions that can occur when disagreements become personal rather than professional.

Explain the key differences between employee stock ownership plans and employee stock option plans.

Complete the following using the terms listed below. -In a(n) ______, communication relies on explicit written and verbal messages.

Complete the following using the terms listed below. -The meaningful exchange of information through messages is called ______.

Complete the following using the terms listed below. -A(n) ______ is a combination of workers from different functional areas; such as production, marketing, and finance.

Complete the following using the terms listed below. -______ is a meaningful exchange of information through messages transmitted between an organization and its major audiences.

Complete the following using the terms listed below. -______ a message means that the sender translates its meaning into understandable terms.

Explain how the provision of a company's financial information to employees could result in empowerment.

Complete the following using the terms listed below. -______ focuses on problem-related differences of opinion, and reconciling these differences to improve team performance.

Complete the following using the terms listed below. -______ represents the variances in ability, experience, personality, or any other factor on a team.

Complete the following using the terms listed below. -During the ______, team members resolve differences, accept each other, and reach broad agreement about the roles of team leader and other participants.