The following interchange occurs between Angelo,a customer service representative at an insurance company,and Amber,his supervisor."I'm really embarrassed to ask you this,but I didn't think you'd mind.I know I've used up all of my days off,but my daughter was just selected to play the lead in her fourth grade class play next Friday,and I was wondering if I could have the afternoon off so that I could be there for her.She would really be disappointed if I couldn't make it." Amber responded: "Sounds to me like a pretty important job for a Dad.Go and have a good time.I can get Clarence to cover for you.He owes me a favor." It is likely that Amber emphasizes ____ in her leadership behavior.

Question

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Amber's response shows that she prioritizes the needs and feelings of her employees (in this case, Angelo) and demonstrates consideration for him as an individual. By allowing him to attend his daughter's play and arranging coverage for him, she shows a willingness to accommodate his personal needs while still meeting the needs of the company. This is an example of a leader who emphasizes consideration in their behavior.

The Following Interchange Occurs Between Angelo,a Customer Service Representative at an Insurance