A local restaurant wants to develop a small questionnaire that patrons can use to provide feedback on their overall restaurant experience. If they want to be able to easily compare results from day-to-day and see if there are any issues or differences, what type of questions should they ask?
A) open-ended
B) classification
C) fixed-response
D) open-response
E) screening

Question

Quizplus · Accepted Answer

Fixed-response questions allow for easy comparison and analysis of results. Classification questions may also be useful if the restaurant wants to categorize responses into specific areas (i.e. food quality, service, atmosphere). Open-ended and open-response questions may provide valuable feedback, but may be harder to analyze and compare. Screening questions would not be relevant in this situation.

A Local Restaurant Wants to Develop a Small Questionnaire That