Refer to the scenario below to answer the following questions.
Environmental Uncertainty (Scenario)
It is safe to say that managers do not have complete control over organizational outcomes; the environment has a significant impact. It is important for managers to learn both what the components of the environment are and how the environment will affect their organizations.
-An online brokerage company such as E*TRADE that is dealing with many environmental components and requires a high level of knowledge about Internet operations is operating in a highly __________ environment.
A) flexible
B) static
C) stable
D) complex
E) divergent

Question

Quizplus · Accepted Answer

A complex environment is characterized by many environmental components that are interconnected and constantly changing. An online brokerage company such as E*TRADE operates in a dynamic Internet-based environment which is subject to rapid and constant technological innovations, as well as customer behavior and expectations. Therefore, it requires a high level of knowledge and adaptability to manage the impact of these components on the organization's outcome.

Refer to the Scenario Below to Answer the Following Questions