If an organization wants to improve its customer responsiveness, it should
A) convert sequential processes to parallel processes
B) create cross-unit information flows
C) establish work routines that cross functional boundaries
D) involve corporate-level executives in decision making

Question

Quizplus · Accepted Answer

The Answer of If an organization wants to improve its customer responsiveness, it should
A) convert sequential processes to parallel processes
B) create cross-unit information flows
C) establish work routines that cross functional boundaries
D) involve corporate-level executives in decision making

If an Organization Wants to Improve Its Customer Responsiveness, It