Question 1

"That's great and worth all the time we've spent trying to resolve the problem.Just let me know how I can help make it happen." This statement would most likely be made by a group member functioning in which of Belbin's team roles?

Accepted Answer

A Teamworker is someone who is cooperative and helps to improve team communication and morale. They encourage participation and ensure that everyone's opinions are heard. This statement demonstrates a willingness to help and support the team's goals, which is consistent with the Teamworker role. The other roles listed, such as Shaper or Innovator, focus more on driving and implementing change or generating new ideas, whereas this statement emphasizes collaboration and teamwork.

Question 2

"I'm leaving now because I have to go to an important meeting." This statement would most likely be made by a group member functioning in which of the following disruptive behaviors?

Accepted Answer

The group member is simply stating they have to go to a meeting and not actively participating in disrupting the group's progress. This aligns with the nonparticipant behavior.

Question 3

Even though Susie volunteers to work on committees on does a lot of the work on her own,she feels so misused and resentful that she criticizes committee members behind their backs.Susie's behavior would be classified as

Accepted Answer

Susie is not expressing her feelings or concerns directly to the committee members, indicating a passive behavior. However, her criticism behind their backs is an indirect and hostile way of expressing her emotions, which is indicative of aggressive behavior. Therefore, her behavior can be classified as passive-aggressive.

Question 4

______________ behaviors describe member conduct in which individual needs are put ahead of both the group's goal and other members' needs.

Accepted Answer

Disruptive behaviors are those in which an individual's actions impede or hinder the group's progress towards its goal. These behaviors can include interrupting others, being consistently late or absent, or failing to complete assigned tasks. Disruptive behaviors put individual needs ahead of the group's goal and can negatively impact the overall success of the group.

Question 5

Cognitive restructuring is an anxiety reduction technique that involves

Accepted Answer

Cognitive restructuring involves changing negative or irrational thoughts into more positive or rational ones, which can lead to a reduction in anxiety. This technique can help individuals who experience anxiety or nervousness about public speaking or other communication activities.

Question 6

According to McCroskey's research,what percent of the general population experiences very high levels of communication apprehension?

Accepted Answer

The answer of According to McCroskey's research,what percent of the...

Question 7

Which of the following descriptions is likely to be true of highly apprehensive group members compared to low apprehensive members?

Accepted Answer

Highly apprehensive group members tend to be more agreeable in order to avoid conflict or negative evaluation from the group. This can result in them keeping their opinions to themselves or agreeing with others even if they don't truly share the same perspective.

Question 8

Which of the following behaviors is not classified as a type of disruptive behavior in groups?

Accepted Answer

Gatekeeper is not classified as a type of disruptive behavior in groups. The role of a gatekeeper is typically to facilitate communication and ensure equal participation among group members, which is a positive contribution to group dynamics.

Question 9

Which of the following strategies can reduce your level of communication apprehension in groups?

Accepted Answer

Being well prepared and knowing that everyone experiences communication apprehension can help to reduce anxiety and make you feel more confident in group communication situations. The other options may also be helpful, but they are not as effective as being well prepared and having a positive mindset.

Question 10

Aggressive group members

Accepted Answer

Aggressive group members are often driven by self-interest and may act at the expense of others to achieve their own goals.

Question 11

"As the only person here to have ever won the company's prestigious top achievement award,I know what we should do.This statement would most likely be made by a group member functioning in which of the following disruptive behaviors?

Accepted Answer

The group member is displaying egoistic behavior by emphasizing their personal achievements and using it to assert their opinions and decisions over others. This can be seen as a form of self-promotion rather than contributing to the group's decision-making process.

Question 12

Assertive communicators seek an appropriate balance between

Accepted Answer

Assertive communicators aim for a balance between passivity (not asserting oneself) and aggression (asserting oneself in a hostile or domineering way), effectively communicating their needs and boundaries in a respectful manner.

Question 13

According to Belbin's Team-Role Theory,which of the following roles describes an energetic,high achiever who seeks patterns in group work and pushes a group toward agreement?

Accepted Answer

Belbin's Shaper role describes someone who is energetic, seeks patterns, and pushes a group towards agreement. Innovator refers to someone who comes up with new ideas, Monitor analyzes information, Completer ensures tasks get done, and Implementer puts plans into action. None of these roles fit the description given in the question as well as the Shaper.

Question 14

All of the following are means of providing supportive and constructive feedback to apprehensive group members EXCEPT

Accepted Answer

Giving feedback solely to advance your own goals may come across as selfish and insensitive to the apprehensive group member's needs and concerns. Constructive feedback should focus on helping the individual improve and develop their skills and abilities, and should not be solely motivated by personal gain.

Question 15

According to Belbin's Team-Role Theory,which of the following roles describes a creative,individualistic person who advances proposals and offers new insights and creative ideas?

Accepted Answer

According to Belbin's Team-Role Theory, the Innovator is a creative, individualistic person who advances proposals and offers new insights and creative ideas. Therefore, A) Innovator is the best choice for this question.

Question 16

______________ refers to the level of fear or anxiety associated with either real or anticipated communication with another person or persons.

Accepted Answer

Communication apprehension refers to the level of fear or anxiety associated with communication with others. Self-concept refers to one's perception of themselves, feedback is the response given after communication, assertiveness is the ability to express oneself effectively, and confidence refers to one's belief in themselves.

Question 17

Group members with low levels of communication apprehension can help members with high apprehension reduce their level of fear and anxiety about communicating by using all of the following strategies EXCEPT

Accepted Answer

Discussing a member's apprehension openly with the entire group might actually increase their anxiety and fear, rather than helping to reduce it. The other options are supportive strategies that can help reduce apprehension.

Question 18

If a group member says,"That's a stupid idea.Think you could come up with anything better?" as a way of intimidating others,asserting authority,inhibiting effective collaboration,and monopolizing discussion,which role is this person demonstrating?

Accepted Answer

The person is trying to assert their power and control over the group, inhibit collaboration, and monopolize the discussion by intimidating others. This behavior is typical of a dominator who tries to influence the group's decisions and interactions to their advantage.

Question 19

The theory of hyperpersonal communication in virtual teams indicates that some members

Accepted Answer

The theory of hyperpersonal communication suggests that virtual team members may be more confident in communicating through mediated channels (such as email or video conferencing) than in face-to-face meetings. This increased confidence can lead to more personalized interactions and greater self-disclosure, which is known as hyperpersonal communication. Therefore, choice D is the correct answer.

Question 20

According to Belbin's Team-Role Theory,which of the following roles describes a perfectionist who emphasizes the need for meeting,schedules,deadlines,and completing tasks?

Accepted Answer

The Completer is the team role that emphasizes the need for meeting schedules, deadlines, and completing tasks to ensure that everything is accurate and has been considered. They are also perfectionists, ensuring that details are checked and re-checked to eliminate errors.

Quiz 6: Verbal and Nonverbal Communication in Groups