Intensive owner participation in a business is most likely to occur when _____.
A)a retailer is well-capitalized
B)delegation of work to others will diminish consumer loyalty
C)a firm has strong financial controls
D)store hours are long

Question

Quizplus · Accepted Answer

When a business owner believes that delegation of work to others will negatively impact consumer loyalty, they are more likely to be involved in daily operations and decision-making. For example, a small mom-and-pop store may have a loyal customer base that values personal interactions with the owner, and the owner may choose to be heavily involved in the business to maintain those relationships.

Intensive Owner Participation in a Business Is Most Likely to Occur