Which retail philosophy directly focuses on maintaining long-term bonds with past customers?
A)relationship retailing
B)coordinated effort
C)employee empowerment
D)a strategic approach to retailing

Question

Quizplus · Accepted Answer

Relationship retailing directly focuses on maintaining long-term bonds with past customers. It is all about building and nurturing relationships with customers, so that they feel valued and continue to come back to shop. Coordinated effort, employee empowerment, and strategic approach to retailing are all important aspects of retail philosophy, but they do not directly focus on building and maintaining relationships with past customers.

Which Retail Philosophy Directly Focuses on Maintaining Long-Term Bonds with Past