Many people would like to sell and buy on eBay,the most popular of the current Internet auction sites,but they have questions about the process and how to sell and price their merchandise.A company called Keen.com has set up a directory of specialists of whom you can ask questions.When you choose a name and click on the "Call Now" button,the specialist is contacted and will personally call and answer your questions.Keen.com charges a per-minute fee to people who contact its specialist.
-Refer to eBay.You cannot evaluate the usefulness of the specialist's advice until after you have received and used it.What is the term for the characteristic of this service?

Question

Quizplus · Accepted Answer

The characteristic of the service described is "experience quality" because it refers to the aspect of a service that cannot be evaluated before purchase or use; instead, it can only be assessed after experiencing the service.

Many People Would Like to Sell and Buy on EBay,the