If a salesperson's performance is assessed solely by the number of units sold,a potential problem is/are:
A)criterion contamination
B)criterion deficiency
C)criterion overlap
D)B and C
E)all of the above

Question

Quizplus · Accepted Answer

A salesperson's performance cannot be accurately assessed solely by the number of units sold because this approach lacks other important factors such as customer satisfaction, revenue earned, and overall profitability. This is an example of criterion deficiency, where an incomplete measure of performance is used to evaluate someone's job. It is not an issue of criterion overlap, where two measures assess the same job performance aspect, nor criterion contamination, where unrelated factors impact the performance measure.

If a Salesperson's Performance Is Assessed Solely by the Number