Which of the following is the best advice to follow when explaining bad news?
A) Because it's important for the reader to understand the reasons behind the bad news, it's acceptable to cite confidential reasons.
B) It's best to include a statement that says the bad news results from company policy. Most readers will understand this explanation.
C) The explanation should always follow the bad news so that the reader will better understand it.
D)Readers are more open to bad news if in some way, even indirectly, it may help them.

Question

Quizplus · Accepted Answer

It's important to remember that people are more receptive to bad news if they can see some potential benefit or positive outcome from it. This doesn't mean that you should sugarcoat the news or be unnecessarily positive, but finding a way to frame the news in a way that can help the reader (even if indirectly) can make it more palatable. Additionally, it's important to be honest and transparent in your explanation, although you should avoid citing confidential or sensitive information unless absolutely necessary. Finally, while it's generally a good idea to provide an explanation for the bad news, you should keep it brief and focused on the key points.

Which of the Following Is the Best Advice to Follow