Firms that focus too narrowly on their established customers may be constrained in the strategies and technologies they choose to pursue.When this happens,they are said to suffer from:

Question

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The term "tyranny of the served market" refers to the situation where firms become overly focused on their current customers to the extent that it limits their ability to innovate or pursue new strategies and technologies. This focus can constrain them, making it difficult to adapt or expand beyond their established market.

Firms That Focus Too Narrowly on Their Established Customers May