A staff member has become very disagreeable. The other nurses know this staff member is transferring to another unit at the end of the week. The nurses decide to ignore the situation. This illustrates which method of conflict resolution?

Question

Quizplus · Accepted Answer

1. Accommodation allows a person to try to make a situation better when the he or she is less interested in the situation than the other party and, therefore, just allows the conflict to deflate.
2. Collaboration is when all parties attempt to reach an acceptable solution for all.
3. Avoidance enables the person to withdraw or ignore a situation that is not worth what might be lost if it is addressed. This often occurs when one party in a conflict is leaving.
4. Passive-aggressive behavior makes conflict worse. It is when there is resistance to following through with expectations. This resistance can be obstructionist.

A Staff Member Has Become Very Disagreeable