The nurse manager would like to increase staff feedback. Which action would encourage the staff to give feedback to the manager?

Question

Quizplus · Accepted Answer

1. Using the grapevine can be damaging. The grapevine consists of comments that are not documented, that can be falsely reported, or easily misunderstood.
2. This type of communication is more cumbersome and will not allow spontaneous feedback to the manger.
3. Downward communication focuses on the superior telling the subordinate what to do. It does not allow for feedback unless feedback is requested.
4. Walk-around management allows the manager to be present on the unit so that staff can approach the manager with comments and issues.

The Nurse Manager Would Like to Increase Staff Feedback