Which of the following statements about ISO 9000 is true?
A) ISO 9000 is a series of five international standards for achieving consistency in quality management and quality assurance in companies throughout the world.
B) The ISO 9000 standards are applicable to the manufacturing of goods and to the delivery of services.
C) Studies show that customers prefer to buy from companies with ISO 9000 certification.
D) ISO 9000 certification may be suspended or canceled if companies fail an audit following their initial certification.
E) All of these statements about ISO 9000 are true.

Question

Quizplus · Accepted Answer

All five statements are true. ISO 9000 is a series of five international standards aimed at achieving consistency in quality management and quality assurance in companies worldwide, applicable to both product manufacturing and service delivery. Customers prefer to buy from companies with ISO 9000 certification, and certification may be suspended or canceled if companies fail an audit following their initial certification.

Which of the Following Statements About ISO 9000 Is True