Tom Valerio was the point man on a major push to reinvent CIGNA Property & Casualty. His vision for CIGNA was to become a top-quartile, specialist property and casualty company. It was a radical proposition. Valerio was a(n) ____.
A) change ombudsman
B) staff moderator
C) change mentor
D) change agent
E) intrapreneur

Question

Quizplus · Accepted Answer

A change agent is the individual who is formally in charge of guiding a change effort.

Tom Valerio Was the Point Man on a Major Push