Question 1

A department store is experiencing greater than usual losses due to theft and management wants it stopped. Middle management decided to hire a security company to study the problem and develop the best plan for dealing with it. Middle management have implemented a(n) ____________plan.

Accepted Answer

Tactical plans are plans created and implemented by middle managers that specify how the company will use resources, budgets, and people over the next six months to two years to accomplish specific goals within its mission statement.

Question 2

Who is responsible for the creation of tactical plans?

Accepted Answer

Tactical plans are short-term plans that guide the implementation of strategic plans. Middle managers are responsible for executing the strategies developed by top management and, therefore, are best suited to develop tactical plans to achieve those strategies. Lower-level managers and team leaders generally implement the tactical plans, while top managers focus on developing the organization's strategic plans. Staff advisors can provide guidance and support but are not directly responsible for creating tactical plans.

Question 3

Planning works best when the goals and action plans at the_______ of the organization support the goals and action plans at the___________of the organization.

Accepted Answer

The answer of Planning works best when the goals and...

Question 4

Which of the following is an accepted method for tracking progress toward goal achievement?

Accepted Answer

Providing feedback is identified as one of two major approaches to tracking progress toward goal attainment. The other is setting proximal and distal goals.

Question 5

Which of the following is NOT one of the characteristics of S.M.A.R.T. goals?

Accepted Answer

S.M.A.R.T. goals should be: (1) Specific, (2) Measurable, (3) Attainable, (4) Realistic, and (5) Timely.

Question 6

The most popular approach to increasing goal commitment is _____________.

Accepted Answer

Participative goal setting leads to higher goal commitment and is the most popular approach to achieving commitment.

Question 7

_____________is responsible for developing strategic plans that make clear how the company will serve customers and position itself against competitors in the next two to five years.

Accepted Answer

Top management is responsible for developing strategic plans that provide direction to the organization and guide its future actions. This includes establishing goals, objectives, and priorities, as well as determining how the company will compete in its industry and deliver value to customers. Middle management, planning staff, and action teams may contribute to the process, but ultimate responsibility for strategic planning rests with top management. A change agent, while important in driving organizational change, is not typically responsible for developing strategic plans.

Question 8

The basic purpose of___________ planning is to leave commitments open by maintaining slack resources.

Accepted Answer

Options-based planning involves keeping options open and maintaining flexibility by having slack resources available, allowing organizations to adapt to changes and uncertainties.

Question 9

_________can help organizations to maintain flexibility as they plan.

Accepted Answer

Options-based planning is a major approach to planning which provides greater strategic flexibility.

Question 10

Which of the following is a commonly used method for increasing goal commitment?

Accepted Answer

The text includes the example of a study that found college students had stronger goal commitment when they publicly committed to a goal of raising their GPA. Goal commitment is enhanced by such public goal statements.

Question 11

What type of planning would be used to create the festivities necessary to celebrate the 100-year anniversary of a furniture manufacturer?

Accepted Answer

Single-use plans are defined as plans that cover unique, one-time events (in this case the
100-year anniversary).

Question 12

Top management is responsible for developing long-term _____________that make clear how the company will serve customers and position itself against competitors in the next two to five years.

Accepted Answer

This is the definition of strategic plans, which are typically developed by top management.

Question 13

For options-based planning to work, the organization must________ .

Accepted Answer

Slack resources are defined as a cushion of extra resources that can be used with options- based planning to adapt to unanticipated changes, problems, or opportunities.

Question 14

A manufacturer of suntan lotion could set a(n)______goal to increase revenues by 8 percent over the next five years and a(n)____________goal to increase sales next June in the Miami Beach area by 3 percent.

Accepted Answer

Proximal goals are short-term or subgoals, while distal goals are long-term or primary.

Question 15

A(n)____________ lists the specific steps, people, resources, and time period for accomplishing a goal.

Accepted Answer

An action plan lists the specific steps, people, resources, and time period for accomplishing a goal.

Question 16

Which of the following is a commonly used method for increasing goal commitment?

Accepted Answer

Participative goal setting leads to higher goal commitment and is the most popular approach to achieving commitment.

Question 17

An Australian manufacturer of surfboards wants to increase awareness of its brand in the U.S. market. A______________plan to accomplish this objective might be to host a series of surfboard competitions in California .

Accepted Answer

Tactical plans are plans created and implemented by middle managers. They specify how the company will use resources, budgets, and people over the next six months to two years to accomplish specific goals within its mission statement. Here, the surfboard maker is using this tactical plan to increase brand awareness in the United States.

Question 18

__________planning keeps options open by making small, simultaneous investments in many alternative plans.

Accepted Answer

The given statement talks about making small investments in many alternative plans, which is a characteristic of options-based planning. Options-based planning helps to keep options open by creating multiple contingency plans, which can be executed based on the outcomes of various decisions.

Question 19

The goal of a company was to reduce the expenses incurred by the sales force. A manager examining weekly expense sheets would be using which of the accepted methods for tracking progress toward goal achievement?

Accepted Answer

Providing feedback is identified as one of two major approaches to tracking progress toward goal attainment. This manager is providing data useful for determining progress in relation to sales productivity and cost containment.

Question 20

__________plans are plans that specify how a company will use resources, budgets, and people to accomplish specific goals within its mission.

Accepted Answer

The answer of __________plans are plans that specify how a...

Quiz 5: Section 1: Planning and Decision Making

A department store is experiencing greater than usual losses due to theft and management wants it stopped. Middle management decided to hire a security company to study the problem and develop the best plan for dealing with it. Middle management have implemented a(n) ____________plan.

Who is responsible for the creation of tactical plans?

Planning works best when the goals and action plans at the_ of the organization support the goals and action plans at the_____of the organization.

Which of the following is an accepted method for tracking progress toward goal achievement?

Which of the following is NOT one of the characteristics of S.M.A.R.T. goals?

The most popular approach to increasing goal commitment is _____________.

_____________is responsible for developing strategic plans that make clear how the company will serve customers and position itself against competitors in the next two to five years.

The basic purpose of___________ planning is to leave commitments open by maintaining slack resources.

_________can help organizations to maintain flexibility as they plan.

Which of the following is a commonly used method for increasing goal commitment?

What type of planning would be used to create the festivities necessary to celebrate the 100-year anniversary of a furniture manufacturer?

Top management is responsible for developing long-term _____________that make clear how the company will serve customers and position itself against competitors in the next two to five years.

For options-based planning to work, the organization must________ .

A manufacturer of suntan lotion could set a(n) goal to increase revenues by 8 percent over the next five years and a(n) ______goal to increase sales next June in the Miami Beach area by 3 percent.

A(n) ____________ lists the specific steps, people, resources, and time period for accomplishing a goal.

Which of the following is a commonly used method for increasing goal commitment?

An Australian manufacturer of surfboards wants to increase awareness of its brand in the U.S. market. A______________plan to accomplish this objective might be to host a series of surfboard competitions in California .

__________planning keeps options open by making small, simultaneous investments in many alternative plans.

The goal of a company was to reduce the expenses incurred by the sales force. A manager examining weekly expense sheets would be using which of the accepted methods for tracking progress toward goal achievement?

__________plans are plans that specify how a company will use resources, budgets, and people to accomplish specific goals within its mission.

Quiz 5: Section 1: Planning and Decision Making

A department store is experiencing greater than usual losses due to theft and management wants it stopped. Middle management decided to hire a security company to study the problem and develop the best plan for dealing with it. Middle management have implemented a(n) ____________plan.

Who is responsible for the creation of tactical plans?

Planning works best when the goals and action plans at the_______ of the organization support the goals and action plans at the___________of the organization.

Which of the following is an accepted method for tracking progress toward goal achievement?

Which of the following is NOT one of the characteristics of S.M.A.R.T. goals?

The most popular approach to increasing goal commitment is _____________.

_____________is responsible for developing strategic plans that make clear how the company will serve customers and position itself against competitors in the next two to five years.

The basic purpose of___________ planning is to leave commitments open by maintaining slack resources.

_________can help organizations to maintain flexibility as they plan.

Which of the following is a commonly used method for increasing goal commitment?

What type of planning would be used to create the festivities necessary to celebrate the 100-year anniversary of a furniture manufacturer?

Top management is responsible for developing long-term _____________that make clear how the company will serve customers and position itself against competitors in the next two to five years.

For options-based planning to work, the organization must________ .

A manufacturer of suntan lotion could set a(n) ______goal to increase revenues by 8 percent over the next five years and a(n) ____________goal to increase sales next June in the Miami Beach area by 3 percent.

A(n) ____________ lists the specific steps, people, resources, and time period for accomplishing a goal.

Which of the following is a commonly used method for increasing goal commitment?

An Australian manufacturer of surfboards wants to increase awareness of its brand in the U.S. market. A______________plan to accomplish this objective might be to host a series of surfboard competitions in California .

__________planning keeps options open by making small, simultaneous investments in many alternative plans.

The goal of a company was to reduce the expenses incurred by the sales force. A manager examining weekly expense sheets would be using which of the accepted methods for tracking progress toward goal achievement?

__________plans are plans that specify how a company will use resources, budgets, and people to accomplish specific goals within its mission.

Planning works best when the goals and action plans at the_ of the organization support the goals and action plans at the_____of the organization.

A manufacturer of suntan lotion could set a(n) goal to increase revenues by 8 percent over the next five years and a(n) ______goal to increase sales next June in the Miami Beach area by 3 percent.