Question 1

Identify and discuss the implications of changes in the political/legal component of the general environment facing organizations over the past decade. Give one example of a relevant recent change. What is the best way for companies to manage their legal responsibilities?

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Question 2

List and briefly define the four characteristics of successful organizational cultures.

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Question 3

Briefly identify the two predictors of future economic activity that are available to managers for decision making. Specify which one managers typically prefer.

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Question 4

Identify and provide examples of the two important ways in which socio-cultural changes and trends influence organizations.

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Question 5

Describe environmental change and its relationship to punctuated equilibrium theory. Give an example of an industry whose environments are characterized by the punctuated equilibrium model in recent years.

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Question 6

Identify the major concern facing businesses from the perspective of the political/legal component of the general environment. What is the most appropriate action businesses can take to manage their legal responsibilities?

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Question 7

Define advocacy groups. Explain the basic techniques that advocacy groups use to achieve their goals. Provide one example of how advocacy techniques are used.

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Question 8

Define advocacy groups. List the three approaches to influencing businesses that advocacy groups are likely to use. Specify which one of these three is most likely to impact company sales and profits.

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Question 9

List and describe the four characteristics of successful organizational cultures. Explain what is meant by success in this context. Identify an organization that you are aware of that seems to have a successful organizational culture. Characterize that organization on each of these four dimensions. Can an organization still have a successful culture if it is weak on one of these dimensions?

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Question 10

Identify and explain the three-step process that managers use to make sense of changes in their external environments. Explain how environmental scanning contributes to organizational performance.

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Question 11

Discuss how difficult is it to change an organizational culture. Then identify three approaches that can be used to accomplish that goal.

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Question 12

Briefly differentiate the two basic approaches used for monitoring customers.

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Quiz 3: Section 1: Organizational Environments and Cultures