Question 1

Vendor data is an example master data in an ES.

Accepted Answer

Vendor data is an example of master data in an Enterprise System. Master data is the core data that represents the business entities, operations, and transactions. In an ES, vendor data would typically include information such as the vendor's name, contact information, payment terms, and purchasing history.

Question 2

CRM systems are intra-organizational systems.

Accepted Answer

False

Question 3

SRM systems are intra-organizational systems.

Accepted Answer

SRM (Supplier Relationship Management) systems are inter-organizational systems designed to manage and optimize interactions and processes between an organization and its suppliers.

Question 4

PLM systems are concerned with managing a product's life cycle.

Accepted Answer

PLM stands for Product Lifecycle Management, which is a software system used to manage a product's entire life cycle, from ideation to design, manufacturing, delivery, and ultimately, decommissioning or disposal. These systems are used by manufacturers, organizations, and businesses of all sizes to improve productivity, reduce costs, and ensure the quality of their products throughout their life cycle. Therefore, the statement is true.

Question 5

Customer data is an example of master data in an ES.

Accepted Answer

Customer data is an example of master data in an ES, as it is centralized and used across various applications and processes within the organization. Master data refers to the critical business data that is shared across multiple systems and processes, including customer data, product data, employee data, and financial data. ES relies heavily on master data for accurate and consistent decision-making, operational efficiency, and overall business success.

Question 6

Vendor data is an example of organizational data in an ES.

Accepted Answer

The answer of Vendor data is an example of organizational...

Question 7

CRM systems link a company with its suppliers.

Accepted Answer

CRM systems are designed to link a company with its customers, not with its suppliers. Supplier relationship management (SRM) systems are used for managing supplier relationships.

Question 8

Dates,times,and locations are examples of organizational data in an ES.

Accepted Answer

Organizational data in an Enterprise System (ES) typically refers to the structures and hierarchies within a company, such as departments, cost centers, and business units, rather than specific dates, times, and locations.

Question 9

Dates,times,and locations are examples of transaction data in an ES.

Accepted Answer

Dates, times, and locations are common examples of transaction data in an enterprise system. Transaction data refers to any data that is created, processed, or transmitted during a business transaction, including information about purchases, sales, inventory, and other operational activities. This type of data is critical for tracking performance, forecasting trends, and making informed business decisions.

Question 10

PLM systems are concerned with purchasing materials from suppliers.

Accepted Answer

PLM (Product Lifecycle Management) systems are primarily focused on managing the entire lifecycle of a product from inception, through engineering design and manufacture, to service and disposal, rather than specifically on purchasing materials from suppliers.

Question 11

In the client server architecture the data,applications and presentation are all included in one system.

Accepted Answer

In the client server architecture, the data, applications and presentation are separated into different systems. The server handles the data and applications, while the client handles the presentation.

Question 12

CRM systems link a company with its customers.

Accepted Answer

CRM (Customer Relationship Management) systems are designed to help businesses manage their interactions with customers and potential customers. They provide a central location to store customer data, track interactions (such as phone calls and emails), and analyze customer behavior to improve the customer experience. Therefore, CRM systems do indeed link a company with its customers.

Question 13

Customer data is an example of transaction data in an ES.

Accepted Answer

Customer data is typically considered master data in an Enterprise System (ES), as it contains key information about customers that doesn't change with every transaction, unlike transaction data which records the day-to-day transactions.

Quiz 2: B: Enterprise Systems