_______ means providing customers with reliable products or services at competitive prices and delivered with minimal difficulty or inconvenience.

Question

Quizplus · Accepted Answer

Operational excellence is the term used to describe the approach that focuses on providing customers with reliable products or services at competitive prices and delivered with minimal difficulty or inconvenience. This approach emphasizes efficiency, quality, and consistency in delivering products or services. It aims to minimize waste, reduce costs, and increase productivity to create more value for customers. The other options, such as product leadership and customer intimacy, focus on different aspects of business strategy. Strategy is a broad term that refers to the overall plan of action to achieve business goals, and it can include elements of operational excellence, product leadership, and customer intimacy.

_______ Means Providing Customers with Reliable Products or Services at Competitive