Managers in business markets know that there is no benefit from adapting the concepts and practices of their counterparts in consumer markets to the business-to-business setting.
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Q11: _ captures the value of a brand
Q12: _ is a means of summarizing the
Q13: _ means offering customers leading-edge products and
Q14: Examples of _ programs are a new
Q15: _ means segmenting and targeting markets precisely
Q16: _ means performing similar activities better than
Q18: _ for a firm identifies which brand
Q19: _ refers to selecting particular market segments
Q20: Monitoring skills refer to a manager's expertise
Q21: Implementation considerations should inform and guide the
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