Organizations like Royal Dutch Shell and the U.S. Army have gone through major change efforts and learned several things that helped facilitate their changes, including:

Question

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Creating an urgency for change by setting challenging goals or straightforward communication has been identified as a key factor in facilitating organizational change. This helps employees understand the need for change and can motivate them to support and participate in the change effort. Choices A and B are not recommended as they do not address the need for urgency and can lead to resistance and complacency. Choice D may not be effective as it may not be seen as genuine and can actually decrease trust and willingness to participate in the change effort.

Organizations Like Royal Dutch Shell and the U