Table 16.1
Todd's restaurant is changing from a fast food menu and walk-through service to simple, quickly prepared meals eaten in the restaurant or along the sidewalk. This change was brought on by the losses he is experiencing due to decreased demand for fast food. In order to make the changes as effective as possible and to avoid having to react in the future, Todd is talking to his employees about their ideas on the changes and what the future might hold. He wants employees to try some new things, tell him what's working and what's not working, and help the company grow.
-Refer to Table 16.1. In terms of a learning organization, Todd's talking to his employees is:

Question

Quizplus · Accepted Answer

Todd's talking to his employees is establishing a commitment to change because he is involving them in the decision-making process and asking for their input on how to improve the restaurant. This shows that he is committed to making changes and that he values the opinions of his employees.

Table 16.1 Todd's Restaurant Is Changing from a Fast Food Menu and Menu