Organizational citizenship behaviors are ________.
A) actions that benefit the organization, in exchange for some benefit.
B) actions by organizational members that exceed the formal requirements of their jobs.
C) processes by which individuals or organizations seek to coordinate their efforts.
D) concerns abouth all parties receiving the maximum benefit from an agreement.

Question

Quizplus · Accepted Answer

Organizational citizenship behaviors refer to voluntary actions that exceed the formal job requirements and contribute to the organization's overall effectiveness. These behaviors are not performed in exchange for any benefits or rewards but are motivated by a sense of loyalty and commitment to the organization.

Organizational Citizenship Behaviors Are ________