________ is the process in which a neutral party works together with two or more parties to reach a settlement to their conflict.
A) Arbitration
B) Mediation
C) Negotiation
D) Manipulation

Question

Quizplus · Accepted Answer

Mediation is the process in which a neutral party, called a mediator, works together with two or more parties to help them reach a mutually acceptable and voluntary settlement to their conflict. The mediator facilitates communication between the parties, helps them identify their underlying interests and priorities, and encourages them to explore options for resolution. Unlike arbitration, where the arbitrator makes a binding decision, the mediator has no authority to impose a solution but instead helps the parties find a solution that they can all agree on.

________ Is the Process in Which a Neutral Party Works