Question 1

Companies are taking positive steps to help employees with personal needs and family obligations because doing so:
A) helps them retain employees.
B) attracts the best-qualified candidates for jobs.
C) permits employees to focus on the job and achieve higher performance.
D) results in all of these outcomes.

Accepted Answer

By providing support to employees with personal needs and family obligations, companies can achieve all of these outcomes. Retaining employees and attracting the best-qualified candidates are both important for a company's success, and supporting employees in their personal lives can help achieve both of these goals. Additionally, by allowing employees to focus on their job instead of trying to balance personal obligations, employers can see improved performance and productivity.

Question 2

A mutual commitment between employer and employees to do things to help one another achieve each other's goals and aspirations is known as:
A) engagement.
B) core competency.
C) i-deals.
D) corporate restructuring.

Accepted Answer

Engagement refers to the mutual commitment between employer and employees to do things to help one another achieve each other's goals and aspirations. This involves both parties actively participating and investing in maintaining a positive working relationship.

Question 3

The trend in outsourcing has led to the development of highly flexible, temporary organizations formed for a specific opportunity, each contributing a specific expertise. This is a ________ organization.
A) contingency
B) telecommuting
C) reengineered
D) virtual

Accepted Answer

The description given in the statement matches that of a virtual organization, which is formed through the use of technology to connect individuals or groups who work remotely, while still collaborating on a specific project or goal.

Question 4

The fastest growing segment of the U.S. population is:
A) baby boomers.
B) minorities.
C) young people under 25.
D) people over 85.

Accepted Answer

The fastest growing segment of the U.S. population is people over 85, due to increased life expectancy and aging baby boomers.

Question 5

More and more companies are allowing employees to spend part of their regular working hours performing their jobs at home. This is called:
A) job sharing.
B) compressed work weeks.
C) voluntarily reduced work time programs.
D) telecommuting.

Accepted Answer

Telecommuting refers to the practice of allowing employees to work from home or remote locations for a part of their regular working hours. This arrangement can provide benefits to both employer and employee, such as increased flexibility and reduced travel time and expenses. Job sharing refers to two or more employees sharing the responsibilities of one full-time position. Compressed work weeks involve fitting a full-time schedule into fewer days per week, while voluntarily reduced work time programs allow employees to cut back on their working hours voluntarily. However, neither of these options specifically involve working from home or telecommuting.

Question 6

The basic assumptions that management practices are universal and that U.S. management practices are the best is known as the:
A) multicultural hypothesis.
B) divergent hypothesis.
C) convergence hypothesis.
D) culture shock syndrome.

Accepted Answer

The convergence hypothesis posits that management practices are universal and that they are converging toward a best practice approach, based on U.S. management practices. This view has been challenged by the divergent hypothesis, which suggests that management practices are not universal and that they may need to be adapted to local contexts. The multicultural hypothesis recognizes the importance of cultural differences and suggests that management practices should be tailored to local cultures. Culture shock syndrome refers to the stress and disorientation experienced by individuals who are confronted with a different cultural environment.

Question 7

Hiring outside firms to perform non-core functions is known as:
A) compression.
B) downsizing.
C) outsourcing.
D) core competency.

Accepted Answer

Hiring outside firms to perform non-core functions is known as outsourcing. This strategy allows companies to focus on their core competencies and reduce costs associated with non-essential activities.

Question 8

Organizations have been reducing the number of employees needed to operate. This is known as:
A) compression.
B) downsizing.
C) outsourcing.
D) core competency.

Accepted Answer

Downsizing refers to the reduction of workforce in an organization, often to cut costs or increase efficiency. Compression refers to the reduction in the number of hierarchical levels in an organization. Outsourcing refers to the practice of hiring an external company to perform a business function. Core competency refers to a company's unique strengths and capabilities that give it a competitive advantage. Therefore, the best choice for the given scenario is downsizing.

Question 9

All of the following are key drivers of engagement except:
A) involving employees in decisions.
B) giving employees opportunities to express ideas.
C) establishing rules that will constitute the "gameplan."
D) showing concern for individual employee's well-being.

Accepted Answer

Establishing rules that will constitute the "gameplan" is not a key driver of engagement. While it is important to have clear expectations and guidelines, this alone does not drive employee engagement. The other options (A, B, and D) are all key drivers of engagement as they involve active participation, communication, and care for employees' well-being.

Question 10

Under the ________, the assumption about effectively managing people is that it requires the appreciation of the cultural context in which they operate.
A) multicultural hypothesis
B) divergence hypothesis
C) convergence hypothesis
D) diversity efficacy

Accepted Answer

The divergence hypothesis suggests that effectively managing people requires understanding and appreciating the cultural context in which they operate, as it emphasizes the differences between cultures.

Question 11

The percentage of ________ as a proportion of the total labor force is shrinking.
A) Asians
B) Hispanics
C) white non-Hispanics
D) African Americans

Accepted Answer

The term "white non-Hispanic" typically refers to the demographic group of people who identify as white and do not identify as Hispanic or Latino. Studies have shown that this group's share of the total labor force has been decreasing in recent years. This is partly due to demographic shifts and changes in the labor market.

Question 12

The use of outsourcing allows the firm to focus on:
A) business continuity plans.
B) downsizing.
C) telecommuting.
D) core competency.

Accepted Answer

Outsourcing allows a firm to delegate non-core activities to specialized third-party vendors, which enables the firm to focus on developing and enhancing its core competencies.

Question 13

The practice of working fewer days each week, but longer hours each day is called:
A) i-deal.
B) engagement.
C) the compressed work week.
D) flextime.

Accepted Answer

The compressed work week involves working a full week's hours over fewer days, typically with longer work days. Therefore, (C) is the correct choice. (A) i-deal is not a term used to describe any workplace practice. (B) Engagement refers to the level of emotional commitment an employee has to their work, rather than a specific work arrangement. (D) Flextime allows employees to choose their own work hours, but does not typically involve working longer hours in order to have fewer workdays.

Question 14

By 2050, at the current population growth, the number of people who consider themselves to be multiracial is expected to:
A) increase twofold.
B) double.
C) triple.
D) quadruple.

Accepted Answer

The multiracial population is expected to triple by 2050 due to increasing rates of interracial marriages and a growing acceptance of multiracial identities.

Question 15

In 2009, the overall percentage of men and women in the work force was reported to be:
A) equal.
B) divergent.
C) growing.
D) stationary.

Accepted Answer

In 2009, the overall percentage of men and women in the workforce was reported to be equal, as women reached parity with men in terms of workforce participation.

Question 16

The process of using information technology to change a physical task into one manipulating data or digital commands is called:
A) outsourcing.
B) rightsizing.
C) automation.
D) informating.

Accepted Answer

The answer of The process of using information technology to...

Question 17

The term contingent workforce can be used to describe:
A) part-time employees.
B) freelancers.
C) on-call workers.
D) All of the above.

Accepted Answer

Contingent workforce includes all of the choices listed in the question - part-time employees, freelancers, and on-call workers. Contingent workers are non-permanent employees who work for an organization on a contract or temporary basis.

Question 18

Approximately ________ of women are employed outside the home.
A) 20%
B) 35%
C) 50%
D) 75%

Accepted Answer

According to recent statistics, about 50% of women are employed outside the home. This number has been steadily increasing over the past few decades as more women pursue careers and work outside of traditional gender roles.

Question 19

The manager of human resources wants a program that will permit single parents who want to work, but can't work a regular 8-hour-a-day job, to work for his company. The best program to solve his problem would be:
A) flextime.
B) telecommuting.
C) compressed work weeks.
D) voluntarily reduced work time programs.

Accepted Answer

The answer of The manager of human resources wants a...

Question 20

Telecommuting works best with jobs that:
A) involve a lot of driving.
B) are manufacturing based.
C) are customer-service oriented.
D) are easily portable.

Accepted Answer

Telecommuting works best with jobs that are easily portable, meaning the work can be done digitally or through phone and email communication. These include jobs in fields such as writing, web development, graphic design, programming, and consulting, among others. Jobs that involve a lot of driving or manufacturing-based jobs would not be suitable for telecommuting as they require physical presence in a specific location. Customer-service oriented jobs may be suitable for telecommuting depending on the nature of the work and the company's policies.

Quiz 1: The Field of Organizational Behavior

Companies are taking positive steps to help employees with personal needs and family obligations because doing so:

A mutual commitment between employer and employees to do things to help one another achieve each other's goals and aspirations is known as:

The trend in outsourcing has led to the development of highly flexible, temporary organizations formed for a specific opportunity, each contributing a specific expertise. This is a ________ organization.

The fastest growing segment of the U.S. population is:

More and more companies are allowing employees to spend part of their regular working hours performing their jobs at home. This is called:

The basic assumptions that management practices are universal and that U.S. management practices are the best is known as the:

Hiring outside firms to perform non-core functions is known as:

Organizations have been reducing the number of employees needed to operate. This is known as:

All of the following are key drivers of engagement except:

Under the ________, the assumption about effectively managing people is that it requires the appreciation of the cultural context in which they operate.

The percentage of ________ as a proportion of the total labor force is shrinking.

The use of outsourcing allows the firm to focus on:

The practice of working fewer days each week, but longer hours each day is called:

By 2050, at the current population growth, the number of people who consider themselves to be multiracial is expected to:

In 2009, the overall percentage of men and women in the work force was reported to be:

The process of using information technology to change a physical task into one manipulating data or digital commands is called:

The term contingent workforce can be used to describe:

Approximately ________ of women are employed outside the home.

The manager of human resources wants a program that will permit single parents who want to work, but can't work a regular 8-hour-a-day job, to work for his company. The best program to solve his problem would be:

Telecommuting works best with jobs that: