Measures of customer service are usually expressed in terms of the _______________ of material. While important, ______________ is only one dimension of customer service.
A) quality / quality
B) abundance / abundance
C) availability / availability
D) price / price
E) quality / value

Question

Quizplus · Accepted Answer

Measures of customer service are often expressed in terms of the availability of material, as it reflects the ability to meet customer demand. Availability is a key aspect, but not the only dimension of customer service.

Measures of Customer Service Are Usually Expressed in Terms of the _______________