Question 1

All change programs will invariably go through each of the five phases of resistance to change.

Accepted Answer

Not all change programs will necessarily go through all five phases of resistance to change. The level and type of resistance can vary depending on the organization and the specific change being implemented.

Question 2

When change involves a significant impact on culture and structure within an organization,the change will be resisted but the probability of success will be high.

Accepted Answer

While significant changes involving culture and structure are often met with resistance, this does not inherently increase the probability of success. Success depends on how well the change is managed, communicated, and implemented, not on the level of resistance encountered.

Question 3

To change an organization involves modifying the culture,structure,and systems.

Accepted Answer

To bring about significant change within an organization, it is necessary to modify its culture, structure, and systems. Changing only one of these elements will not be sufficient in achieving lasting and effective transformations.

Question 4

Contrary to most people's expectations,the greater the degree of change,the easier it is to implement the change successfully.This is most probably due to the synergy and enthusiasm that occurs once the change process has begun.

Accepted Answer

Greater degrees of change often encounter more resistance and complexity, making them harder to implement successfully. People generally resist change due to uncertainty, fear of the unknown, and comfort with the status quo, making larger changes more challenging.

Question 5

Evaluating the change is an important force in the change process just as is the length of time chosen to implement the change program.

Accepted Answer

Evaluating the change process helps in identifying if the change is delivering the intended results and if there are any modifications required. The length of time chosen for implementation also plays a crucial role in the success of the change program. Both factors are equally important in the change process.

Question 6

It is not unusual to find during the third phase of a life cycle of resistance to change that the supporters of the change underestimate the extent to which the opposition will go to put a halt to the change.

Accepted Answer

During the third phase of a life cycle of resistance to change, the opposition tends to become stronger and more organized, which means that the supporters of the change may not fully anticipate their resistance tactics.

Question 7

Resistance to change in an organization may be overt or covert.

Accepted Answer

Resistance to change in an organization can be visible and openly expressed or it can be subtle and hidden. Therefore, it can be overt or covert.

Question 8

Change programs will be successful if they go through the five stages of resistance to change.

Accepted Answer

There is no guarantee that change programs will be successful even if they go through the five stages of resistance to change. While going through the stages can help individuals and organizations manage and adapt to change more effectively, success ultimately depends on a variety of factors such as proper planning, communication, resources, and support.

Question 9

When the change to be introduced is relatively minor and the impact on the existing culture is low,predictably there will occur the highest level of resistance and the lowest probability of successful change than in other situations.

Accepted Answer

This statement is contradictory. If the change is relatively minor and has low impact on the existing culture, there should be lower resistance and higher probability of successful change.

Question 10

Where the change is minor but it has a large impact on the culture,the degree of resistance to change is greater than any other situation.

Accepted Answer

The answer of Where the change is minor but it...

Question 11

While initiating organization change programs,the problem most likely to be encountered is machinery that will able to fit in or adapt to the changes.

Accepted Answer

The most likely problem encountered during organization change programs is resistance from employees, not issues with machinery adapting to changes. Employees may resist due to fear of the unknown, loss of job security, or discomfort with new processes.

Question 12

Managing change tends to be a challenge for managers but is also necessary for an organization's survival.

Accepted Answer

Managing change is crucial for an organization's survival as it allows them to adapt to the changing market conditions and stay competitive. However, it is a challenging process for managers as it involves creating buy-in, resistance to change, and designing effective strategies to implement the change.

Question 13

The greater the impact on existing cultural norms,the greater the amount of resistance likely to emerge,and thus the greater the difficulty in implementing the change program.

Accepted Answer

When cultural norms are disrupted, individuals within that culture may resist the change, making it more difficult to implement the change program. Therefore, the greater the impact on cultural norms, the greater the resistance and difficulty in implementation.

Question 14

When a combination of an internal practitioner and an external practitioner are used to implement the OD program,the primary responsibility for the change will be upon the external practitioner who likely has more expertise and experience with OD.

Accepted Answer

The primary responsibility for the change will be shared between the internal and external practitioner. Both bring valuable expertise and experience to the implementation process. While the external practitioner may have more experience with OD, the internal practitioner has a deeper understanding of the organization's culture and operations, making their contribution equally valuable.

Question 15

Changing an organization involves modifying the technology more than any other variable.

Accepted Answer

Changing an organization often involves a comprehensive approach that includes modifying processes, culture, structure, and technology. Technology is just one of the variables that may be changed.

Question 16

The person who will spearhead the change program is one of the most important forces in the change process.

Accepted Answer

The person who leads the change program plays a crucial role in the success or failure of the change process. They are responsible for creating a vision, developing a plan, motivating and guiding the team, and monitoring progress towards the desired outcome. Without a competent and committed change leader, the change program is unlikely to achieve its objectives.

Question 17

In the first phase of resistance to change,there is likely to be a resolution between the forces advocating and resisting the change.

Accepted Answer

In the first phase of resistance to change, there is typically a denial or avoidance of the change by those who are resistant. A resolution between the opposing forces may not occur until later phases of resistance.

Question 18

A system of evaluating change is generally not important,as any change is better than no change.

Accepted Answer

A system of evaluating change is important as it allows for accountability, improvement and identifying whether the change is actually making a positive impact. Simply making any change without evaluating its effectiveness can lead to wasted resources and potentially negative consequences.

Question 19

By the fourth phase of a life cycle of resistance to change,those resisting the change will have been reduced to a point where the success of the change program will be assured.

Accepted Answer

The fourth phase of resistance to change is often characterized by continued resistance, and success is not assured until resistance is effectively managed and addressed.

Question 20

Greater resistance to change is likely to occur when greater impact on cultural norms is experienced.

Accepted Answer

When cultural norms are challenged or changed, people may feel a greater sense of loss or threat to their identity or way of life, leading to increased resistance to change. This is supported by research and theories such as the sociocultural model of resistance to change.

Quiz 6: Overcoming Resistance to Change