Employees of the WiseRumbles Library maintain a great relationship with their customers.They recommend new books and magazines to customers based on customers' tastes and preferences and the books previously borrowed by them.They keep track of customers' birthdays and anniversaries in order to send birthday cards and gift vouchers.This shows that employees at WiseRumbles Library are displaying _____.

Question

Quizplus · Accepted Answer

The employees at WiseRumbles Library are displaying empathy by keeping track of their customers' preferences, tastes, and special occasions, and recommending books accordingly. They are showing that they understand and care about their customers' needs and interests.

Employees of the WiseRumbles Library Maintain a Great Relationship with Their