Employees of the WiseRumbles Library maintain a great relationship with their customers.They recommend new books and magazines to customers based on customers' tastes and preferences and the books previously borrowed by them.They keep track of customers' birthdays and anniversaries in order to send birthday cards and gift vouchers.This shows that employees at WiseRumbles Library are displaying _____.
A) assurance
B) intangibility
C) uniformity
D) empathy
Correct Answer:
Verified
Q39: Which of the following explains the reason
Q40: Two major marketing challenges that professionals in
Q41: _ refers to a service provider's efforts
Q42: A bank offering a guarantee of same-day
Q43: Joshua is an electrician who is known
Q45: Which of the following service qualities includes
Q46: Which of the following refers to the
Q47: Lana bought a microwave oven from Empress
Q48: Which of the following refers to responsiveness?
A)The
Q49: Research on market leaders' CSMs found that:
A)customer
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents