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In the Context of Personal Selling,which of the Following Is

Question 3

Multiple Choice

In the context of personal selling,which of the following is an objective that a salesperson should ensure is met in an after-sale service?


A) Providing reassurance of the superiority of a product or service through demonstrable actions
B) Clearly distinguishing attributes of a firm's products or services from those of competitors
C) Selling additional or complementary items to repeat customers
D) Maximizing the number of sales as a percent of presentations

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