Liz hired Max Maxwell right out of college! Max had brought a lot to the plate at the Brooklyn Sporting Goods firm where Liz served as Marketing Director over the baseball,basketball,and hockey lines.Yesterday,Max submitted his resignation after only one year on the job,and disclosed that he is leaving sporting goods and taking a job in Canada where he will be marketing a hockey arena.Liz is beside herself and has decided to personally conduct an exit interview.In evaluating this situation,you agree that Liz is probably the best person to conduct this interview.
It is best to use an outside agency to conduct exit interviews.Outsiders provide anonymity and usually gain honest feedback from those who are leaving the organization.

Question

Quizplus · Accepted Answer

It is recommended to use an outside agency to conduct exit interviews because they can provide anonymity and gain honest feedback. An internal person, like Liz in this scenario, may not be able to ensure complete anonymity or may be biased due to their prior relationship with the employee leaving.

Liz Hired Max Maxwell Right Out of College! Max Had