Question 1

Both story cards and task lists are considered to be "_____________" approaches to documenting and gathering requirements.
A)heavy weight
B)lite weight
C) formal
D)dummy
E)casual

Accepted Answer

Both story cards and task lists are examples of lightweight approaches to documenting requirements. They are often used in agile development methodologies, which emphasize flexibility and adaptability over rigid documentation processes. Heavyweight approaches, on the other hand, typically involve lengthy, detailed documents and formal processes.

Question 2

During an interview, the following question is asked; "How many times during a typical week does a customer complain about inadequate service following a sale?" This question is an example of a (n) _____ question.
A) Opinion-generating
B) Eye-opening
C) open-ended
D) closed-ended
E) probing

Accepted Answer

The question has a specific answer that can be quantified, making it a closed-ended question.

Question 3

Concept maps allow the relationships among the _______________________to be explicitly represented.
A)entity relations
B)functional requirements
C)functional and nonfunctional requirements
D)nonfunctional requirements
E)system proposals

Accepted Answer

Concept maps are used to visually represent the relationships between different concepts, including both functional and nonfunctional requirements, in a system or process.

Question 4

The ________ brings together into a single comprehensive document the material created during planning and analysis
A) project charter
B) system proposal
C) system request
D) requirements document
E) vision document

Accepted Answer

The system proposal is the document that integrates all the material and information gathered during the planning and analysis phases of a project into a single comprehensive document. It typically includes project background, requirements, proposed solutions, and analysis findings, serving as a basis for decision-making and further project development.

Question 5

The functional model component of the system proposal includes _______.
A) a activity diagram
B) a set of use case descriptions
C) a use case diagram
D) all of these
E) none of these

Accepted Answer

The functional model component of the system proposal will typically include all of these elements - an activity diagram, a set of use case descriptions, and use case diagrams. The activity diagram will depict the flow of actions and decisions within the system or business process, while the use case diagram provides a visual overview of the system's functionalities and the actors that interact with it. The use case descriptions provide detailed descriptions of how specific tasks or functions are performed within the system, outlining the steps involved, the actors or users who initiate the tasks, and the goals or outcomes of the tasks. All three of these elements are key components of the functional model, which helps to specify the behavior and functionality of the system.

Question 6

The information gathering technique that enables the analyst to collect facts and opinions from a wide range of geographically dispersed people quickly and with the least expense is the _____.
A) document analysis
B) interview
C) JAD session
D) observation
E) questionnaire

Accepted Answer

A questionnaire allows the analyst to quickly and inexpensively collect information from a large number of geographically dispersed people. It also allows respondents to remain anonymous, which can lead to more honest and candid responses.

Question 7

Understanding the as-is system, identifying improvements, and developing requirements for the to-be system are the steps of the _____ phase.
A) analysis
B) design
C) implementation
D) planning
E) SDLC

Accepted Answer

The analysis phase involves understanding the current "as-is" system, identifying areas for improvement, and developing requirements for the desired "to-be" system. The design phase involves creating the actual design of the new system based on the requirements identified in the analysis phase. The implementation phase involves actually building and deploying the new system. Planning is a general term that can apply to any phase of the SDLC. The SDLC refers to the overall process of developing software or information systems.

Question 8

_______ is an example of functional requirements.
A) The system should work with any web browser
B) The system should load any web page within 3 seconds
C) Customers should be able to see their orders after authentication
D) The system should comply with the company's policy of buying all PCs and servers from Dell
E) The system should be able to search all available inventory in order to determine whether a product can be made by a given date

Accepted Answer

The answer of _______ is an example of functional requirements.
A)...

Question 9

A JAD facilitator is _____.
A) the person who sets the meeting agenda and guides the discussion
B) the person who records the discussion
C) participates in the discussion
D) is also a power user
E) none of these

Accepted Answer

A JAD facilitator is responsible for setting the meeting agenda and guiding the discussion. They ensure that all participants have a voice and that the discussion stays on track towards achieving the project goals. While the facilitator may also participate in the discussion, their primary role is to manage the session.

Question 10

A concept map is essentially a node-and-arc representation, where the nodes represent the individual requirements and the arcs represent the _______________ among the requirements.
A) relationships
B) data flow
C) constraints
D) conditions
E) communications

Accepted Answer

A concept map is used to illustrate the relationships between individual requirements, hence the arcs in the map represent the relationships among these requirements. Therefore, the best choice for the missing word is "relationships" (Option A). While data flow (Option B) could be illustrated in a concept map, it is typically associated with data flow diagrams. Constraints (Option C), conditions (Option D), and communications (Option E) may be represented in a concept map, but they are not the primary focus.

Question 11

The examination of existing paperwork in order to better understand the As-Is system is an example of what information-gathering strategy?
A) document analysis
B) interviewing
C) joint application design (JAD) sessions
D) observation
E) questionnaires

Accepted Answer

Document analysis involves examining existing paperwork, files, or documents to better understand the As-Is system. The other options listed involve different strategies for gathering information, such as interviewing individuals, using joint application design (JAD) sessions, observing processes directly, and using questionnaires to survey stakeholders.

Question 12

The information gathering technique that is most effective in combining information from a variety of perspectives, building consensus, and resolving discrepancies is a(n) _____.
A) document analysis
B) interview
C) joint application development
D) observation
E) questionnaire

Accepted Answer

Joint application development (JAD) is a collaborative and structured approach to gather requirements by bringing together stakeholders from various departments of an organization. This approach encourages the participation of all relevant parties in defining and agreeing on project requirements, timelines, and deliverables. JAD sessions help combine information from various perspectives, resolve discrepancies and build consensus among participants. Document analysis, observations, and questionnaires cannot achieve the same level of collaborative information gathering as JAD. Although interviews can gather information from multiple perspectives, they may not build consensus as effectively as JAD sessions.

Question 13

The goal of this analysis strategy is to change the fundamental way the organization operates and to make major changes by taking advantage of new ideas, methods and technology.
A) business process automation
B) business process benchmarking
C) business process improvement
D) business process reengineering
E) business process systemization

Accepted Answer

Business process reengineering involves completely overhauling and redesigning an organization's processes with the goal of achieving significant improvements. This involves looking at new ideas, methods, and technology to fundamentally change the way the organization operates.

Question 14

A JAD session can reduce scope creep by _____.
A) 10%
B) 20%
C) 40%
D) 50%
E) 75%

Accepted Answer

A JAD (Joint Application Development) session is a collaborative approach that brings together stakeholders and development team members to jointly define and agree on project requirements. This approach helps to reduce scope creep by up to 50% because it eliminates misunderstandings and ensures that all stakeholders have a clear understanding of the project's scope and objectives. Additionally, it reduces the chances of late-stage scope changes and minimizes project delays and cost overruns.

Question 15

The most commonly used information-gathering technique is _____.
A) interviewing
B) joint application design (JAD) sessions
C) document analysis
D) observation
E) questionnaires

Accepted Answer

Interviewing is the most commonly used information-gathering technique as it allows for direct interaction and detailed understanding of user needs and requirements.

Question 16

The most comprehensive and complete deliverable of the analysis phase is _____.
A) project work plan
B) system proposal
C) behavioral models for the to-be system
D) functional models for the to-be system
E) structural models for the to-be system

Accepted Answer

The system proposal is the most comprehensive and complete deliverable of the analysis phase. It includes all the findings, recommendations, and solutions for the identified problems and opportunities, as well as the costs, benefits, and risks associated with the proposed system. While the project work plan, behavioral models, functional models, and structural models are important outputs of the analysis phase, they are not as comprehensive and complete as the system proposal, which is the central document that guides the design, development, and implementation of the new system.

Question 17

The goal of ______ analysis strategy is to make minor or moderate changes to the business processes so that they will become more efficient and effective.
A) business process automation
B) business process benchmarking
C) business process improvement
D) business process reengineering
E) business process systemization

Accepted Answer

The description matches the goal of business process improvement, which focuses on making incremental changes to existing processes to make them more efficient and effective. The other options involve more drastic changes such as automation (A), comparison to industry standards (B), complete overhaul (D), or system integration (E).

Question 18

Which of the following analysis strategies incurs the highest risk yet has the potential to provide high value to the business?
A) Business Process Automation
B) Business Process Improvement
C) Business Process Reengineering
D) Business Process Renovation
E) Root cause analysis

Accepted Answer

Business Process Reengineering (BPR) incurs the highest risk as it involves a complete overhaul and redesign of current business processes. However, if successful, it has the potential to provide high value to the business by improving efficiency, reducing costs, and increasing customer satisfaction. The other options do not involve a complete overhaul and redesign of processes and therefore do not carry as high of a risk.

Question 19

Sarah would like to give the interviewee more control over the interview and to gather rich information. She should ask _____ questions.
A) closed-ended
B) inappropriate
C) open-ended
D) opinion
E) probing

Accepted Answer

Open-ended questions allow the interviewee more control over their responses and enable the collection of rich, detailed information.

Question 20

What information-gathering strategy enables the analyst to see the reality of the situation rather than listen to others describe it?
A) document analysis
B) interviewing
C) joint application design (JAD) sessions
D) observation
E) questionnaires

Accepted Answer

Observation allows the analyst to directly see and experience the situation, rather than relying on second-hand descriptions from others. This can provide a more accurate and objective understanding of the situation.

Quiz 3: Requirements Determination

Both story cards and task lists are considered to be "_____________" approaches to documenting and gathering requirements.

During an interview, the following question is asked; "How many times during a typical week does a customer complain about inadequate service following a sale?" This question is an example of a (n) _____ question.

Concept maps allow the relationships among the _______________________to be explicitly represented.

The ________ brings together into a single comprehensive document the material created during planning and analysis

The functional model component of the system proposal includes _______.

The information gathering technique that enables the analyst to collect facts and opinions from a wide range of geographically dispersed people quickly and with the least expense is the _____.

Understanding the as-is system, identifying improvements, and developing requirements for the to-be system are the steps of the _____ phase.

_______ is an example of functional requirements.

A JAD facilitator is _____.

A concept map is essentially a node-and-arc representation, where the nodes represent the individual requirements and the arcs represent the _______________ among the requirements.

The examination of existing paperwork in order to better understand the As-Is system is an example of what information-gathering strategy?

The information gathering technique that is most effective in combining information from a variety of perspectives, building consensus, and resolving discrepancies is a(n) _____.

The goal of this analysis strategy is to change the fundamental way the organization operates and to make major changes by taking advantage of new ideas, methods and technology.

A JAD session can reduce scope creep by _____.

The most commonly used information-gathering technique is _____.

The most comprehensive and complete deliverable of the analysis phase is _____.

The goal of ______ analysis strategy is to make minor or moderate changes to the business processes so that they will become more efficient and effective.

Which of the following analysis strategies incurs the highest risk yet has the potential to provide high value to the business?

Sarah would like to give the interviewee more control over the interview and to gather rich information. She should ask _____ questions.

What information-gathering strategy enables the analyst to see the reality of the situation rather than listen to others describe it?