Question 1

The executive summary in system proposal is typically no more than __________ page(s) long.
A) one
B) two
C) three
D) four
E) five

Accepted Answer

The executive summary should be concise and provide a brief overview of the entire proposal, typically no more than a page in length. This allows decision-makers to quickly understand the purpose and scope of the proposed system without becoming bogged down in details.

Question 2

Open-ended questions gather rich information because they are questions that permit the interviewee to elaborate on answer.

Accepted Answer

Open-ended questions allow the interviewee to provide in-depth responses and elaborate on their answers, resulting in richer information compared to closed-ended questions that only permit brief or straightforward answers.

Question 3

The top-down approach is an appropriate strategy for most interviews because it enables the interviewee to become accustomed to the topic before he or she needs to provide specifics and it enables the interviewer to understand the issues before moving to the details.

Accepted Answer

The statement correctly describes the advantages of using a top-down approach in most interviews. It allows the interviewee to gain a general understanding of the topic and allows the interviewer to identify key issues before delving into specifics. This can help to create a more productive and efficient interview experience.

Question 4

It is easier to ask an interviewee what is used to perform a task than it is to show the interviewee a form and ask what information on the form is used.

Accepted Answer

The answer of It is easier to ask an interviewee...

Question 5

The standard approach to select who should complete a questionnaire during information gathering is to sample only those departments that do not have direct contact with the As-Is system.

Accepted Answer

The standard approach to select who should complete a questionnaire during information gathering is to sample a representative group from all departments, including those that have direct contact with the As-Is system. This ensures that all perspectives are considered and potential issues can be identified.

Question 6

The interview schedule lists all the people who will be interviewed, when, and for what purpose.

Accepted Answer

The interview schedule lists who, when and for what purpose the interviews will be conducted.

Question 7

"How can you reduce the number of errors in the name and address field on the data entry screen?" is an example of a high level question.

Accepted Answer

This question is specific and focuses on a particular aspect (reducing errors in name and address fields), making it more of a detailed, operational question rather than a broad, strategic (high level) question.

Question 8

Following an interview the analyst should always prepare an interview report that describes the information gathered from the interview.

Accepted Answer

This is true. It is important for the analyst to document the information gathered during the interview process for future reference and analysis. The interview report should include key insights, recommendations, and any follow-up actions that need to be taken.

Question 9

JAD is the appropriate technique for gathering information about the As-Is and To-Be systems: it that identifies improvements, and has a high amount of user involvement.

Accepted Answer

JAD (Joint Application Development) is an appropriate technique for gathering information about the As-Is and To-Be systems, identifying improvements, and maintaining a high degree of user involvement.

Question 10

Observation is a powerful tool for gathering information about the As-Is system and may be necessary because managers often do not remember how they work and how they allocate their time.

Accepted Answer

Observation allows for a first-hand look at the current system and how it operates, which may provide insights that cannot be obtained through interviews or documentation alone. Additionally, managers may not always have an accurate recollection of their day-to-day activities and decision-making processes, making observation a valuable tool in understanding the current state of the system.

Question 11

Document analysis and observation are commonly used for understanding the As-Is system because they are useful for obtaining facts.

Accepted Answer

Document analysis and observation are both sources of empirical data that provide factual insights into the current system being studied, making them valuable tools for understanding the As-Is system.

Question 12

Because it is important not to disrupt the normal business function, joint application design (JAD) sessions should be held at a location easily accessible to the participants' office staffs, and attendees should be those most easily released from regular duties and least likely to be missed.

Accepted Answer

JAD sessions aim to involve key stakeholders, including those who may have critical insights or hold significant roles in the project, regardless of their availability or the ease of their release from regular duties. The focus is on gathering comprehensive and valuable input, not on convenience or minimal disruption.

Question 13

To better understand the As-Is system the project team members can perform document analysis on existing forms, reports, and business process models.

Accepted Answer

Document analysis is a useful method to understand the current As-Is system. It involves analyzing existing documentation such as forms, reports, and business process models to gain insights into the current system's functionality and operations.

Question 14

Benchmarking refers to studying how other organizations perform a business process so you can learn how your organization can do it better.

Accepted Answer

Benchmarking is the process of comparing your organization's performance with that of other organizations to identify areas for improvement and best practices.

Question 15

Questionnaires are often used when there is only a small number of people from which information and opinions are needed, because it is difficult to get a large number of participants to return questionnaires on a timely basis.

Accepted Answer

The answer of Questionnaires are often used when there is...

Question 16

The analysis phase of the SDLC ends when a system proposal for the new system is presented to the approval committee.

Accepted Answer

The answer of The analysis phase of the SDLC ends...

Question 17

Joint application design (JAD) sessions are specifically designed to improve integration of information, because all information is combined when it is collected, not afterward.

Accepted Answer

The answer of Joint application design (JAD) sessions are specifically...

Question 18

From a quality perspective, ___________ quality is related to the degree that the software meets the functional requirements.
A) functional
B) non-functional
C) standard
D) security
E) reliability

Accepted Answer

Functional quality refers to the ability of the software product to meet the functional requirements specified in the requirements document. Non-functional quality, on the other hand, refers to the performance, usability, reliability, and other technical aspects of the software product. Standard and security are attributes that cut across both functional and non-functional quality. Therefore, option A (functional quality) is the best choice.

Question 19

When considering ISO9000 compliance, quality dimensions are further decomposed into __________ and _________.
A) required and non-required
B) essential and non-essential
C) functional and non-functional
D) internal and external
E) reliable and non-reliable

Accepted Answer

ISO9000 compliance involves decomposing quality dimensions into internal and external components to address different aspects of quality management and assurance.

Question 20

The ___________ requirements are associated with the efficiency, maintainability, portability, reliability, reusability, testability, and usability quality dimensions..
A) functional
B) non-functional
C) standard
D) correctness
E) performance

Accepted Answer

Non-functional requirements include aspects related to quality dimensions such as efficiency, maintainability, portability, reliability, reusability, testability, and usability. Functional requirements, on the other hand, are related to specific functions or tasks that the system must perform. Standard and correctness requirements may fall under both functional and non-functional categories, while performance requirements are a subset of non-functional requirements related specifically to system speed and response time.

Quiz 3: Requirements Determination

The executive summary in system proposal is typically no more than __________ page(s) long.