IBM employs the term ____________ to describe the deconstruction or unbundling) of a company's activities and subsequent reconstruction into ____________ as opposed to a value chain) in which value is created by businesses and their suppliers, buyers, and partners by combining and enhancing the component services collectively provided by participants.
A)conglomerating; value portfolios
B)componentization; value nets
C)delimiting; servicescapes
D)delimiting; service portfolios
E)conglomerating; service portfolios

Question

Quizplus · Accepted Answer

The term used by IBM to describe the deconstruction or unbundling of a company's activities and subsequent reconstruction into a value net is componentization. A value net is a concept of value creation by businesses and their suppliers, buyers, and partners by combining and enhancing the component services collectively provided by participants, rather than a value chain.

IBM Employs the Term ____________ to Describe the Deconstruction or Unbundling)