Gina and her team members at Marshall Marketing recently received their annual performance appraisals.Each team member was evaluated for developing others,cooperation,and customer service orientation.Which of the following best describes these criteria?
A) traits
B) behaviors
C) goal achievement
D) improvement potential

Question

Quizplus · Accepted Answer

B)When an individual's task outcome is difficult to determine,organizations may evaluate the person's task-related behaviors.For individuals working in teams,developing others,teamwork and cooperation,or customer service orientation might be appropriate behaviors to evaluate.

Gina and Her Team Members at Marshall Marketing Recently Received