Monica,a sales consultant,will receive a performance appraisal soon.Monica's supervisor will be assessing Monica's ability to deliver products to clients according to schedule and her ability to meet customer quality requirements.Which performance standard is most likely important to Monica's employer?
A) improvement potential
B) strategic contribution
C) goal achievement
D) employee traits

Question

Quizplus · Accepted Answer

C)If organizations consider ends more important than means,goal achievement outcomes become an appropriate factor to evaluate.At lower organizational levels,the outcomes might be meeting the customer's quality requirements and delivering according to the promised schedule.It is unclear from the information provided whether improvement potential,strategic contribution,and traits are important to Monica's employer.

Monica,a Sales Consultant,will Receive a Performance Appraisal Soon