Question 1

According to the Connecting with Small Business box in,one way that a small business can attract qualified employees is to hire its customers.

Accepted Answer

Hiring customers who already know and love the business can be a smart strategy for attracting qualified employees, as they are likely to share the same values and passion for the business.

Question 2

Chris Schubert is a human resource manager with the Night Owl Publishing Company.He just finished creating a document that describes what editors do at their jobs.The study Chris has completed is known as a human resource inventory.

Accepted Answer

Chris has created a job description, not a human resource inventory.

Question 3

Job analysis helps a manager answer the question: "How many workers in my organization have this particular skill"?

Accepted Answer

While job analysis provides information about the skills and knowledge required for a particular job, it does not provide information about how many workers in the organization have those skills. Other methods such as skills inventories or assessments would be needed to answer that question.

Question 4

Union rules and company policies can make the recruitment process more difficult.

Accepted Answer

Union rules and company policies can impose certain restrictions and requirements on the recruitment process, such as mandatory job postings or restrictions on hiring from outside the company. These can create additional challenges for recruiters and decrease the pool of potential candidates.

Question 5

Lani wants to know how many workers in her company have certain specialized skills and have received training to update their qualifications within the past year.She could use a human resource inventory to help her find this type of information.

Accepted Answer

A human resource inventory is used to keep track of the skills and qualifications of employees, making it a useful tool for Lani to determine how many workers in her company have certain specialized skills and have received training within the past year.

Question 6

Essentially,the steps of the human resource plan require the HR professional to (1)take inventory of the type of workers (including the skills of the workers)that the business already has,in order to determine if it has the most up to date workforce for its needs;he/she then proceeds with (2)analyzing each job; (3)forecasting the firm's requirements for various job titles;and (4)making a determination of the future supply of skilled labor available to meet the demands of the business.Lastly,the HR professional (5)develops a human resource strategic plan.

Accepted Answer

The steps listed in the statement accurately reflect the process of developing a human resource plan.

Question 7

Public and private employment agencies and college placement offices are internal sources used by human resource managers when they are recruiting employees.

Accepted Answer

Public and private employment agencies and college placement offices are considered external sources of recruitment, as they are outside the organization. Internal sources would include promotions and transfers from within the organization.

Question 8

Career Builder.com has posted a variety of sales management positions.Some require the manager to have five to ten years of experience and preferably a Master's Degree in a field of science.These requirements are part of the job specification.

Accepted Answer

The statement clearly states that "Some require the manager to have five to ten years of experience and preferably a Master's Degree in a field of science." Therefore, it is true.

Question 9

When recruiting employees,human resource managers focus primarily on the skills and training of the people they are recruiting,and work on determining "fit" after the hiring process has occurred.

Accepted Answer

With the current emphasis on teamwork, empowerment, and participative management, it is important to find workers who not only have the desired skills, but who also fit in with the culture and leadership style of the organization.

Question 10

Helen Caldwell is a human resource manager for a firm that is planning to switch to a more sophisticated production method.As a human resource manager,one of Helen's duties will be to forecast the demand for the type of labor needed to implement the new method.

Accepted Answer

As a human resource manager, one of Helen's duties is to forecast the demand for the type of labor needed to implement the new production method.

Question 11

As an HR manager,Erin is assigned to updating all job descriptions and job specifications for her company.Erin will begin by collecting information about each job title,as well as learning about the kinds of activities and responsibilities that go with each job.After she thoroughly analyzes a job,she will write the job description and job specifications for that job.

Accepted Answer

This statement describes the typical process for updating job descriptions and job specifications.

Question 12

When recruiting,human resource managers must attract people who not only have the right skills,but also fit in with the corporate culture,and work well under the company's leadership style.

Accepted Answer

Human resource managers need to consider not only a candidate's skills but also their fit with the company's culture and leadership style in order to ensure they will work well within the organization.

Question 13

Transfers and promotions are internal sources used by human resource managers to fill recruiting needs.

Accepted Answer

Transfers and promotions are internal sources of recruitment where employees are moved from one position to another within the same organization. Human resource managers use these sources to fill recruiting needs when there is a need for qualified candidates for higher positions or to fill vacancies in other departments.

Question 14

External recruitment sources are usually cheaper to use than internal sources.

Accepted Answer

External recruitment sources, such as job postings and employee referrals, often require additional expenses such as advertising costs and recruiting fees. On the other hand, internal sources such as promotions and transfers do not usually require additional expenses.

Question 15

Small businesses usually find recruitment easier than large firms.

Accepted Answer

Small businesses often have limited resources and may not have dedicated HR staff or large candidate pools to choose from, making recruitment more challenging. Large firms, on the other hand, may have established processes and resources for recruiting and attracting top talent.

Question 16

An advantage of hiring from within is that it improves employee morale.

Accepted Answer

When employees see the opportunity for growth and career advancement within their own company, they are more likely to feel motivated and satisfied in their jobs. This can lead to higher morale in the workplace.

Question 17

Toni Matthews is interested in a position that has opened up at her firm,but she wants to find out more about the type of work and responsibilities involved in the job.A document that would have the information she wants is the job specification.

Accepted Answer

The answer of Toni Matthews is interested in a position...

Question 18

Because of the continuous flow of potential employees into the labor market,recruiting usually is the easiest task for a human resource manager to accomplish.

Accepted Answer

Although there may be a continuous flow of potential employees entering the labor market, recruiting can still be a difficult task for human resource managers. They have to compete with other companies and create effective recruitment strategies to attract and retain top talent.

Question 19

Recruitment is a set of activities undertaken for attracting qualified people,at the right time.

Accepted Answer

Recruitment aims to attract and hire qualified people at the appropriate time to fill job vacancies in an organization.

Question 20

The Administrative Assistant II position at Idle Time Gaming,Inc.performs word processing and spreadsheet development for two vice-presidents,and other secretarial duties as needed.Other job responsibilities include maintaining the office operations budget,receiving guests,and supervising two clerical positions.These tasks are part of the job description for this position.

Accepted Answer

The job responsibilities stated in the passage include word processing, spreadsheet development, secretarial duties, maintaining office operations budget, receiving guests, and supervising two clerical positions.

Quiz 11: Human Resource Management: Finding and Keeping the Best Employees