Herzberg's research identified the key factors that motivate workers, including company policies and administration, wage rates, interpersonal relations with co-workers, and physical environment at work.

Question

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Herzberg's research identified two factors that influence employee motivation and satisfaction: 1) Hygiene factors, which include company policies, wage rates, interpersonal relations, and physical environment, but these do not motivate workers; they can only prevent dissatisfaction. 2) Motivators, which truly motivate workers, include achievement, recognition, the work itself, responsibility, advancement, and growth.

Herzberg's Research Identified the Key Factors That Motivate Workers, Including